Billing questions

Do You Offer Free Trials?

Unfortunately, we don’t have a trial period, but here is what we do offer: We have a 30-day money-back guarantee on all of our plans (including …

How do I Update my Billing Address?

Follow the steps below on how to update your billing address with Kinsta. Update Billing Address Step 1 Choose “Settings” in the left navigation of your …

Is There a Long Term Hosting Contract?

Nobody likes a long term hosting contract, and neither do we. There are no long term contracts at Kinsta; you’ll be able to cancel your subscription …

What Payment Methods Do You Accept?

We accept credit and debit cards with Visa, MasterCard, Discover, and American Express logos. We also accept Wire transfers for annual subscriptions. We do not accept …

How do I View, Print, and Download Hosting Invoices?

Your hosting invoices are always available from right within the MyKinsta dashboard. These contain the amount charge, period dates, status and creation dates. We are constantly …

Billing Cycle – When do You Charge my Card?

Your card will be charged for the amount of your monthly subscription each month on the same date that you signed up for the service. For …

Kinsta Money-Back Guarantee and Refund Policy

We stand behind our service here at Kinsta and want you to be happy with your hosting. We are proud to offer a 30-day money-back guarantee and …