Pre-sales questions

How Much Is My Website Bandwidth Usage If I Use CloudFlare?

When you use a CDN such as CloudFlare, this can save you a lot of bandwidth because the CDN does the heavy lifting. It’s easy to …

Push Staging Site To Live

At Kinsta each of your sites can have a staging environment. Staging environments are first copied from your live site, and then allow you to test …

Do you support HTTP/2 (HTTP2) ?

Yes, we do. Our new Google Cloud Powered infrastructure supports HTTP/2 for all our clients. If you would like to learn more about HTTP/2 we’ve published …

Do You Charge Overages? What Happens If I Go over My Limits?

Visits Overage Kinsta’s hosting plans are based on the total number of monthly visits to your site on the server. The number of visits in a given …

How Do I View My Access and WordPress Error Logs?

Logs can be very helpful when troubleshooting and debugging issues on your WordPress sites. Viewing your access and WordPress error logs is pretty simple. Just follow …

How to Install Cloudflare on Your WordPress Site

Cloudflare is a company that provides content delivery network (CDN), DNS, DDoS protection, and security services. They have become very well known in the web performance industry …

How to Load Your WordPress Site Over a Reverse Proxy

A reverse proxy can be used to load a WordPress site from a subdirectory while a completely separate site loads at the root domain. A reverse …

Can I transfer billing to my client?

Not at the moment, however, we are currently working on a feature to allow this.

What Features Do You Offer for Developers?

Since we’re a company founded by real developers, meant for real developers, we offer the following feature set to make your life easier: Nginx PHP 5.6, …

Do you offer reseller or white labeled plans?

We do not at the moment, however, we do have an affiliate program.

How do I implement redirects?

Since we don’t run Apache, you can’t use .htaccess which you may be used to. Instead we run Nginx which has its own rewrite rule syntax; whatever …

What is your SLA?

You can find our complete SLA here. Related Articles Why We Don’t Offer Phone Support How Do I Submit a Support Ticket?