Pre-sales questions

Do you allow adult sites?

Sorry, we do not. If it’s a gray area like a photography website with tasteful nudity please get in touch with us and we’ll review to …

What are your hours of operation for sales?

You will receive email replies to your inquiry typically within a couple hours or less Monday thru Friday during normal business hours for both the US …

Do you have a status page?

Yes, we do. You can find it here showing operational status for all data centers.

How Long has Kinsta Been Around?

We were founded December 1, 2013 and have been growing like crazy ever since.

Do You Offer a Security Guarantee?

Yes, we do. If your site is hacked while hosted at Kinsta we’ll work with you for free to try and undo the damage. Security Guarantee …

What Kind of Managed Hosting Services Are Included?

Kinsta offers customers a lot more than just high-end WordPress hosting. We want your business to succeed and a lot of that starts with turning your WordPress …

How do your servers hold up in load tests compared to the competition?

Quite well. We have been awarded top tier status in the latest comparison by ReviewSignal.com, the authority on WordPress hosting reviews.

Can I run any non-WP software on your servers?

We only provide support for the standard WordPress configuration, meaning WordPress core + plugins + themes. We do not allow hacking of core. You are not …

What other companies are using Google Cloud?

Quite a few actually. Some household names include Apple, Avaya, Best Buy, Coca-Cola, Evite, Kaplan, Northrop Grumman, Pulse, R/GA, Sony Music, and Wix. You can find …

How is your support rated?

Our support is rated excellent. We have the highest score as tracked by HostingReviews.io which monitors social media mentions of all hosting firms (not just WordPress).

How to Do a WordPress Migration on Your Own

If you are a Kinsta customer you can take advantage of our free migration service. But some of you may prefer to do it yourself, maybe …

How Do I Point my Domain or DNS to Kinsta?

When you host your WordPress website with Kinsta you will need to point your domain and or DNS to us so that our servers can deliver …