Support questions

WordPress support ticket

How Do I Submit a Support Ticket?

Use this page to learn how to submit a WordPress support ticket here at Kinsta. Our average response time in Q3 2019 was 1 minute and 19 seconds!

banned plugins

Do You Have a List of Banned and Incompatible Plugins?

We continuously update our list of banned and incompatible plugins that are not allowed or won't work in the Kinsta environment.

What Types of WordPress Support do You Provide?

Use this page to learn about the types of WordPress support we offer at Kinsta. We are 24x7 and are automatically notified if your site goes down.