At Kinsta, we utilize MailChannels for transactional email delivery. This means outgoing emails from your WordPress site are sent through MailChannels’ service.

If you’re currently using an SPF TXT record to authorize hostnames for email service on your domain, you will need to add MailChannels to ensure email deliverability. In this article, we’ll show you how to update your SPF TXT record.

Important

If you already have a DKIM record with a DMARC policy set to p=reject, you will need to change the DMARC policy to p=none or remove the DKIM record in order to use Kinsta’s MailChannels integration for transactional email.

How to Check if You Are Using an SPF TXT Record

In MyKinsta, click on “Kinsta DNS” and select your site’s domain name. In the “TYPE” column, look for a TXT record. If the value of the TXT record starts with v=spf1, it is an SPF TXT record. If you are not using Kinsta DNS, refer to your DNS dashboard.

An SPF TXT record in Kinsta DNS.

An SPF TXT record in Kinsta DNS.

Alternatively, you can use a service like whatsmydns.net to check if your domain has SPF TXT records. To do this, input your domain name, select the “TXT” option, and click “Search” to get a list of TXT records for your domain.

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Use whatsmydns.net to check for SPF TXT records.

Use whatsmydns.net to check for SPF TXT records.

How to Add an SPF Record for MailChannels

To configure an SPF record for MailChannels, add the TXT record below at your DNS provider.

v=spf1 a mx include:relay.kinstamailservice.com ~all

If you have already have an SPF TXT record that includes another domain, that’s okay as well. Just be sure to add include:relay.kinstamailservice.com before ~all.

If you’re using Kinsta DNS, go to your domain’s DNS settings and click “Add a DNS Record”.

Add a DNS record in MyKinsta.

Add a DNS record in MyKinsta.

Select the “TXT” record option, and paste v=spf1 a mx include:relay.kinstamailservice.com ~all into the “Content” section. If you’re using a subdomain, be sure to add your subdomain in the “Hostname” field. Click “Add DNS Record” to save the SPF record.

Add SPF TXT record for MailChannels.

Add SPF TXT record for MailChannels.

If you are not using Kinsta DNS, you can update the SPF TXT record with your DNS manager. If you are unsure about how to edit DNS record, we recommend contacting your DNS provider.


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