System Status

October 17, 2017

MyKinsta Planned Maintenance

Resolved

On Wednesday morning (10/18) at 1 AM PDT (8am UTC, 10 am CET, 4am EDT) we’ll be performing planned maintenance on the MyKinsta dashboard. There may be a brief period of downtime while this is patched. This will not impact your hosted sites.

Updates

October 18, 2:00 am

We have finished the update of the MyKinsta service, it is fully accessible again. We apologize for the delay.

October 02, 2017

Connectivity to MyKinsta Dashboard

Resolved

Some of you may be experiencing issues accessing your MyKinsta dashboard. Our team is aware of the problem and should have it resolved soon.

Updates

October 2, 8:50 am

MyKinsta is now back online.

July 18, 2017

EU Host Machine Disk Issue

Resolved

One of our host machine’s disk got corrupted. To ensure the consistency of the MySQL data we have to manually run file system checks which, given the size of our clusters, unfortunately, takes time.

Updates

All sites should be back online. We’re deploying a fix on all of our infrastructure to avoid the same situation in the future.

June 29, 2017

Load Balancer Planned Maintenance

Resolved

On Friday morning (6/30) at 1 AM PST, we will be performing planned maintenance on one of the load balancers in the US data center. We do not expect any downtime, however, there may be a brief period of increased latency during this process.

June 29, 2017

Load Balancer Connectivity Issue

Resolved

There was a load balancer connectivity issue in the US datacenter that lasted a few minutes. This issue affected many of your sites. All sites are back online.

June 28, 2017

Intermittent Issues on Host Machines Due to Kernel Bug

Resolved

Our Skylake and newest 4.10 kernel line machines are running into a kernel bug that is causing intermittent issues. We’ve initiated the process of live migrating sites away from these machines, however, you may experience a brief period of downtime during the process.

We apologize for the inconvenience and are working to resolve this as fast as possible.

June 15, 2017

Intermittent Connectivity on Load Balancer

Resolved

One of our load balancers is producing intermittent connectivity issues which is affecting a small number of sites. We hope to have this resolved soon. We apologize for the inconvenience.

Updates

June 15, 11:30 am

The issue has been resolved.

May 24, 2017

Google Cloud US Based VM Instance Issue

Resolved

Our engineers are investigating the issue.

Updates

The issue has been resolved.

May 20, 2017

Google Cloud US Based VM Instance Issue

Resolved

Our engineers are investigating the issue.

Updates

The issue has been resolved.

April 24, 2017

Intermittent Connectivity on Load Balancer

Resolved

One of our load balancers is producing intermittent connectivity issues which is affecting a small number of sites. We hope to have this resolved soon. We apologize for the inconvenience.

Updates

April 24, 11:30 am

This has now been resolved.

April 05, 2017

Dashboard Updates

Resolved

Our engineers are performing updates on the My.kinsta dashboard. We’re deeply sorry for any inconveniences. We’re working hard on getting it back online soon. Thank you for your patience.

Updates

Updates have been successfully completed. Thank you for your patience.

March 30, 2017

Google Cloud US Based VM Instance Degraded Performance

Resolved

Our engineers are investigating the issue.

Updates

This incident has been resolved.