System status

June 29, 2017

Load Balancer Connectivity Issue

Resolved

There was a load balancer connectivity issue in the US datacenter that lasted a few minutes. This issue affected many of your sites. All sites are back online.

June 28, 2017

Intermittent Issues on Host Machines Due to Kernel Bug

Resolved

Our Skylake and newest 4.10 kernel line machines are running into a kernel bug that is causing intermittent issues. We’ve initiated the process of live migrating sites away from these machines, however, you may experience a brief period of downtime during the process.

We apologize for the inconvenience and are working to resolve this as fast as possible.

June 15, 2017

Intermittent Connectivity on Load Balancer

Resolved

One of our load balancers is producing intermittent connectivity issues which is affecting a small number of sites. We hope to have this resolved soon. We apologize for the inconvenience.

Updates

June 15, 11:30 am

The issue has been resolved.

May 24, 2017

Google Cloud US Based VM Instance Issue

Resolved

Our engineers are investigating the issue.

Updates

The issue has been resolved.

May 20, 2017

Google Cloud US Based VM Instance Issue

Resolved

Our engineers are investigating the issue.

Updates

The issue has been resolved.

April 24, 2017

Intermittent Connectivity on Load Balancer

Resolved

One of our load balancers is producing intermittent connectivity issues which is affecting a small number of sites. We hope to have this resolved soon. We apologize for the inconvenience.

Updates

April 24, 11:30 am

This has now been resolved.

April 05, 2017

Dashboard Updates

Resolved

Our engineers are performing updates on the My.kinsta dashboard. We’re deeply sorry for any inconveniences. We’re working hard on getting it back online soon. Thank you for your patience.

Updates

Updates have been successfully completed. Thank you for your patience.

March 30, 2017

Google Cloud US Based VM Instance Degraded Performance

Resolved

Our engineers are investigating the issue.

Updates

This incident has been resolved.

March 29, 2017

Intermittent Connectivity on Google Cloud US Based VM Instance

Resolved

We are investigating reports of an issue with one of our US based Google Cloud Compute Engine instances.

Updates

The issue has been quickly resolved. Sorry for the inconvenience.

March 15, 2017

Google Compute Engine Experiencing Disruption

Resolved

We are investigating reports of an issue with one of our US based Google Cloud Compute Engine instances. We will publish an update as soon as we know more.

Updates

March 15, 1:00 pm

Google Compute Engine instances in us-central zones are experiencing a networking issue. Incident #17006

March 15, 2:12 pm

Google Compute Engine services has restored internet connectivity. They are taking necessary actions to prevent a recurrence. We apologize for the inconvenience.

March 14, 2017

Intermittent Connectivity on Load Balancer

Resolved

One of our load balancers was producing intermittent connectivity issues for a number of sites. This was resolved within 15 minutes. We apologize for the inconvenience.

March 14, 2017

AWS slow DNS propagation

Resolved

AWS is currently investigating slow propagation of DNS edits to the Route 53 DNS servers.

Record changes are propagating, while they work through the backlog of pending changes that have accumulated. They expect full recovery to take several more hours. They are continuing to throttle ChangeResourceRecordSets API calls.
Queries to existing DNS records remain unaffected.

For more details, please visit Amazon’s status page: https://status.aws.amazon.com/.

Adding new sites on the Kinsta dashboard is disabled until AWS resolves the issue, please contact our support for further help.

Updates

March 14, 2:54 pm

All DNS update operations are now completing successfully. The ability to add new sites on the Kinsta dashboard has now been restored.