Revenue Operations Generalist

Kinstaは、小規模から大規模まであらゆる種類の事業を後押しするWordPress専用マネージドクラウドサーバーを提供しています。個々に隔離したコンテナシステムとGoogle Cloudを基盤に利用した世界初のサービスです。私たちは、安定した可用性と優れたユーザーエクスペリエンスを提供することは、もはや必須要件であると考えています。そのため、最新のソフトウェアと市場を代表する最も高度な技術の数々を導入しインフラストラクチャの強化に努めています。

所在地: Remote
業務形態: Full-time Remote

Kinsta is a modern cloud hosting company, with a growing club of 25,000+ customers including startups, universities and Fortune 500 firms. We're motivated by excellent quality, and proud to have received a 97% satisfaction rating from our customers.

That's because, to us, each day is a chance to grow. As a team, we continuously inspire each other to learn new and better ways to make an impact. We own our jobs proudly - our leaders don't hold our hands, but they're in our corner whenever we ask for help - and our environment is flexible and remote-first.

As a Revenue Operations Generalist, you’ll be the primary day-to-day RevOps partner for our Sales organization while also expanding our analytics and reporting capacity across GTM. This is not a narrow “ticket executor” role — you’ll take ambiguous business questions, translate them into structured solutions, and continuously improve how our systems, automations, and processes work.

What You Will Do:

Sales Operations (≈60%):
Serve as the main RevOps point of contact for Sales.
Own and optimize sales workflows and automations in HubSpot (routing, territories, ownership, lifecycle transitions).
Manage sales tools and support onboarding for new hires.
Identify and automate repetitive manual work to improve sales efficiency.
Produce and maintain core sales deliverables (end-of-month reports, weekly Sales Ops updates).
Partner with Sales leadership to translate quarterly priorities into process and tooling improvements.

Analytics, Reporting & Insights (~40%):
Build and maintain dashboards and reporting for Sales and GTM teams.
Deliver ad-hoc analysis with clear, actionable insights (funnels, conversion, segment or region performance).
Define metrics, success criteria, and data definitions with stakeholders.
Ensure data quality and consistency across systems.
Reduce manual reporting through automation, improved data structures, and smart use of AI.

Process Ownership & Collaboration:
Own the sales process from a systems and data perspective and proactively reduce friction.
Work in bi-weekly sprints with the RevOps team.
Collaborate closely with Sales, RevOps (analytics and engineering), and other GTM teams (Marketing, CS).

What You Bring To The Role:

3–5 years of experience in Sales Ops, RevOps, Revenue Analytics, or a closely related role.
Hands-on ownership of CRM processes and workflows (not just end-user usage).
Proven experience supporting a commercial sales organization.
Strong HubSpot experience (Sales Hub Enterprise; Marketing Hub Professional).
Reporting and analytics experience: Building and maintaining dashboards and reports (Looker or similar BI tools preferred); designing reporting that answers specific business questions.
Data & AI: Comfortable working with SQL (including AI-assisted query generation and interpretation).

Nice to Have:
Experience in B2B SaaS or subscription-based revenue models.
Exposure to revenue engineering or internal tooling (integrations, API-based workflows).

Our Benefits:

Flexible and remote-first environment.
Annual remote expense budget.
Flexible PTO.
Paid parental leave.
Annual professional development budget: available after one year with Kinsta.
Sabbatical: available after three years with Kinsta (and every three years thereafter).

Kinsta is proud to be an equal opportunity employer. We will not discriminate and we will take actions to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, promotions, and other conditions of employment against any employee or job applicant on the basis of race, color, gender, national origin, citizenship, age, religion, creed, disability, marital status, veteran’s status, sexual orientation, gender identity, gender expression, or any other status protected by the laws or regulations in the locations where we operate.

By applying to one of our positions, you agree to the processing of the submitted personal data in accordance with Kinsta's Privacy Policy, including the transfer of your data to the United States.

#LI-Remote, #IHSRemote

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