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SysOps Engineer

Kinsta är en exceptionell webbhost för WordPress designad för alla typer av företag, stora som små. Vi är de första som drivs exklusivt av Google Cloud Platform genom att använda ett isolerat förvaringssystem. Vi anser att konstant tillgänglighet och en utmärkt användarupplevelse är ett måste. Det är därför som vi alltid använder den senaste mjukvaran och den mest avancerade teknologin för att stärka vår infrastruktur.

Plats
Remote
Engagemang
Full-time Remote

Kinsta is one of the top-managed WordPress hosting companies, with a growing club of 120,000+ businesses including startups, universities and Fortune 500 firms. We're motivated by excellent quality, and proud to have received a 97% satisfaction rating from our customers.

That's because, to us, each day is a chance to grow. As a team, we continuously inspire each other to learn new and better ways to make an impact. We own our jobs proudly - our leaders don't hold our hands, but they're in our corner whenever we ask for help - and our environment is flexible and remote-first.

The SysOps Engineer is responsible for ensuring the ongoing reliability and smooth operation of Kinsta’s hosting infrastructure. Working within the engineering team, SysOps engineers focus on monitoring, maintaining, and supporting the systems that host customer sites, acting as the frontline owners of production stability. They own infrastructure issues end-to-end: from detection and mitigation through root cause analysis, follow-up actions, and long-term fixes.

This role demands a strong sense of ownership and collaboration. SysOps engineers work closely with Support, DevOps, Security, Development, and other teams to diagnose problems, restore service, and drive improvements that reduce operational risk. While incident response is a core responsibility, SysOps engineers are expected to continuously reduce manual work and operational risk through automation, tooling, and system improvements. Their work combines short-term responsiveness with long-term thinking to ensure the platform remains reliable as it grows.

Shift: Saturday - Wednesday Work hours: Saturday & Sunday 12 PM - 8 PM UTC, Weekdays 2 pm - 10 PM UTC

What You'll Do:

  • Own the day-to-day health of production systems, responding to incidents with calm execution, clear communication, and a focus on restoring service quickly.
  • Investigate incidents to understand root causes and drive meaningful improvements that reduce future risk.
  • Continuously improve platform observability, ensuring monitoring and alerting are actionable, correctly prioritized, and aligned with real customer impact while reducing noise.
  • Embed security into every operational activity through timely patching, system hardening, and adherence to security best practices.
  • Collaborate closely with Security and engineering teams to investigate vulnerabilities, respond to threats, and strengthen defenses over time.
  • Build and refine automation that reduces manual work, improves consistency, and makes systems easier to operate at scale.
  • Deliver infrastructure changes with care and discipline by following change management processes, validating changes end-to-end, and ensuring deployments are safe and well communicated.
  • Drive efficiency by simplifying systems, improving operational workflows, and monitoring capacity, performance, and cost to ensure sustainable scaling.
  • Work closely with Support, DevOps, Security, Development, and other teams, providing clear communication, actionable handovers, and shared operational context.
  • Take full ownership of issues from detection through resolution and follow-up, maintaining accurate runbooks and documentation while keeping customer experience at the center of all decision.s

What You'll Bring to the role:

  • Strong Ubuntu / Linux server administration experience.
  • Experience running container-based Linux systems in production, supporting stateful web workloads (e.g. WordPress or similar PHP-based platforms).
  • Background in managed hosting or SaaS infrastructure, with responsibility for uptime, customer impact, and incident response.
  • Solid understanding of PHP, Nginx and MySQL/MariaDB in production.
  • Experience working with at least one major cloud provider (GCP, OCI, AWS, Azure).
  • Hands-on automation experience (Bash, Python, Ansible, Terraform, or similar).
  • Familiarity with networking fundamentals (firewalls, load balancing, DNS)

Bonus points if you have:

  • ZFS administration experience.
  • LXC or container-based hosting experience.
  • Elasticsearch / Elastic Stack experience.
  • Kubernetes exposure or hands-on experience.
  • Advanced WordPress performance troubleshooting.
  • Hands-on experience with Oracle Cloud or Google Cloud

Our Benefits:

  • Annual remote expense budget.
  • Flexible PTO.
  • Paid parental leave.
  • Annual professional development budget: available after one year with Kinsta.
  • Sabbatical: available after three years with Kinsta (and every three years thereafter).
  • Location-specific healthcare benefits (including vision and dental) for employees hired in the USA, UK, and Hungary.
  • Pension plan for employees hired in the UK, and 401k contributions for employees hired in the USA

Kinsta is proud to be an equal opportunity employer. We will not discriminate and we will take actions to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, promotions, and other conditions of employment against any employee or job applicant on the basis of race, color, gender, national origin, citizenship, age, religion, creed, disability, marital status, veteran’s status, sexual orientation, gender identity, gender expression, or any other status protected by the laws or regulations in the locations where we operate.

By applying to one of our positions, you agree to the processing of the submitted personal data in accordance with Kinsta's Privacy Policy, including the transfer of your data to the United States.

#LI-Remote, #IHSRemote

Ansök nu!

Kinsta's motiverade team finns utspritt över hela jordklotet

Flexibiliteten att arbeta var som helst skapar motivation och balans mellan arbete och privatliv. Det gör att teammedlemmar kan skräddarsy sina miljöer för maximal produktivitet och tillfredsställelse. Genom att vara ett företag som främst är fjärrstyrt kan vi dessutom nyttja en pool av internationella talanger. Det säkerställer att vår strävan efter överlägsna hosting-tjänster endast drivs av bidrag från de mest exceptionella individerna.

Livet på Kinsta

Kinsta är en rolig och välkomnande plats där våra teammedlemmar ansluts till varandra kring sakerna som de älskar: resor, att lära sig nya språk, läsa, familj, husdjur och mer. Kinsta är även en plats där det utförs kvalitetsarbete.

Vi förväntar oss att alla ska vara ärliga och rättframma med sina idéer och bidrag. Vi utmanar varandra dagligen att ständigt höja ribban, uppmuntra okonventionellt tänkande för att uppnå innovativa genombrott, och är passionerat engagerade i att överträffa våra mål.

Vi söker efter människor som kan ta initiativ och bidra med idéer varsomhelst i företaget. Vi främjar kontinuerligt lärande i en flexibel arbetsmiljö.

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Vad vi erbjuder

  • Fjärrstyrd arbetsmiljö
  • Budget för fjärr-kostnad
  • Konkurrenskraftig baslön
  • Betalda semestrar
  • Flexibel PTO så att du kan vila och ladda
  • Utbildningsbudget för att stödja dig i din karriärsutveckling

Hur vi bedömer och väljer ut nykomlingar

  1. Du ansöker till en av våra lediga anställningar

  2. Vi kanske ber dig att slutföra en kort utvärdering (en video eller ett test)

  3. Vi bjuder in dig till ett inledande HR-samtal, så att vi kan lära känna varandra

  4. Vi bjuder in dig till en eller två rundor av mer djupgående, tekniska intervjuer med den anställande chefen och teamet

  5. Om du har klarat alla intervjurundor med lyckat resultat får du ett erbjudande från oss

  6. Så fort du har accepterat vårt erbjudande, kommer du att behöva genomgå en bakgrundskontroll

  7. Välkommen ombord!

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