Malware & Abuse Engineer

Kinstaは、小規模または大規模なあらゆる種類のビジネス向けに設計されたプレミアムマネージドワードプレスホスティングプロバイダであり、隔離されたコンテナシステムを利用しつつ、Google Cloud Platformのみを採用した世界初のソリューションです。当社は、継続的な可用性と優れたユーザーエクスペリエンスが欠かせないものと確信しています。だからこそ、常に最新のソフトウェアと最先端の技術を利用し、インフラを強化し続けています。

ロケーション
Remote
コミットメント
Full-time Remote

Kinsta is a modern cloud hosting company focused on WordPress hosting. We run our services on cutting-edge technology and we are proud of the level of support we offer to our customers. Our talented and motivated team is scattered across the globe with team members hailing from every continent but Antarctica! We're constantly on the lookout for great talent to join our awesome team. If you’d like to become part of the Kinsta family, hit apply!

Our client base is growing steadily and we’re looking for a competent Malware & Abuse Engineer with exceptional communication and technical skills who can provide specialized malware remediation and technical assistance to our customers.

Support at Kinsta is not an afterthought; it is part of the Kinsta DNA and culture to provide world-class support to our customers.

As Kinsta's Malware & Abuse Engineer you will:

  • Take ownership of issues and see problems through to resolution
  • Monitor, investigate, research, and resolve malware issues, communicating with customers throughout the process as appropriate
  • Monitor, investigate, and resolve spam and IP address blacklisting issues
  • Work with customers to address issues of resource overuse or platform abuse
  • Crave knowledge and continue to hone and improve your own technical and non-technical skills

  • The Malware & Abuse Engineer will need to work according to APAC business hours.

Requirements:

  • The ideal Kinsta Malware & Abuse Engineer is technically knowledgeable, upbeat, professional, curious, and self-motivated.
  • Excellent customer support is one of the cornerstones of our business. Our clients have come to expect industry-leading support and it's our pleasure to deliver that to them. As a result, we're extremely careful about adding new Engineers to our team.
  • We hire individuals with a variety of different backgrounds and expertise - some of us are Linux systems administrators, others have previously worked as WordPress developers, while others are internet generalists who have mastered the art of customer service. The underlying shared background amongst us all is our passion for serving our customers.

All of our Malware & Abuse Engineers must meet the following core requirements:

  • Completely fluent in English with excellent written communication skills.
  • Capable of thriving in a fast-paced and occasionally stressful environment interacting with multiple clients simultaneously while maintaining a professional and friendly tone.
  • A strong understanding of and experience with the following technologies: Linux, NGINX, MySQL/MariaDB, PHP, DNS, CDN, and caching (object and page).
  • Familiar with WordPress: database structure, file/directory structure, wp-config.php directives, and other common WordPress topics. Experience with WP-CLI preferred.
  • The ability to detect, investigate, and resolve intricate malware infections present primarily within PHP and javascript.
  • The ability to investigate, determine the source of, and resolve outbound email spam processes and other platform abuse situations.
  • Consummate professionalism: we're a distributed team and we expect you to act like the professional we know you are. That means being a member of the Kinsta team requires excellent communication, rock-solid reliability, and the drive to bring your best effort to bear on your work every single day.

Benefits:

  • This is a fully remote role. The Malware & Abuse Engineer can work from anywhere with reliable broadband internet access and electrical infrastructure.
  • Fully remote culture with a globally distributed, international team.
  • In order to ensure that everyone has time to rest and recharge, we offer Flexible paid time off.
  • This position offers a great deal of flexibility, responsibility, and opportunity for growth for the right candidate.
  • We always use the latest version of everything: PHP 8, NGINX, Ubuntu 20.04, Linux containers, Google Cloud, and more, so you’ll be able to work with a bunch of exciting technologies and use them every day!

Kinsta is proud to be an equal opportunity employer. We will not discriminate and we will take actions to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, promotions, and other conditions of employment against any employee or job applicant on the basis of race, color, gender, national origin, citizenship, age, religion, creed, disability, marital status, veteran’s status, sexual orientation, gender identity, gender expression, or any other status protected by the laws or regulations in the locations where we operate.

By applying to one of our positions, you agree to the processing of the submitted personal data in accordance with Kinsta's Privacy Policy, including the transfer of your data to the United States, which does not have a GDPR-equivalent data protection law.

Kinstaの熱意溢れるスタッフは世界中に

素晴らしいタイミングでこのページにお越しくださいました!私たちは素晴らしいチームの一員となる、才能豊かで技術に精通した仲間を積極的に募集しています。革新的かつ成長を続ける技術系企業で、興奮溢れる新技術を学びたい方は、ぜひともご連絡ください。

Kinstaのある人生

私たちはオフィスでの楽しい時間確保を重要視しています。スクーターラップレコードの新記録樹立に是非とも挑戦してみてください。しかし、我々はまた、気持ちをしっかりと切り替え、スタートアップが必要とする時間や労力の投入を惜しみません。

私たちは、誰もが自分のアイデアや貢献に対して実直であることを期待しています。日常的に、常に水準を引き上げ、革新的なブレークスルーを達成するために、型にはまらない考え方を歓迎します。そして、目標を上回ることに情熱を傾け続けているのです。

自らイニシアチブを取り、社内のどこにでもアイデアを導入することができる人材を探しています。柔軟な職場環境で、共に継続的な学習を進めていきましょう。

当社が提供するもの

リモートワーク環境

出張経費

毎年のKinsta社員旅行

魅力的な、他社に負けない基本給与

有給休暇

ゆっくり休みできるフレキシブルな有給休暇

キャリアアップを応援するトレーニング予算

採用条件

ラップトップを使用して椅子に座っている人

募集中の役職のいずれかに応募してください

立ちカメラに直面している人

候補者に簡単な試験(ビデオまたはテスト)を受けてもらう場合があります。

手をつないでいる2人

まずは、候補者を人事との電話会話に招待し、お互いのことを知るようにします。

診断中の人

次に候補者を採用するマネージャーやチームメンバーとの1~2回のより詳細な技術面接に招待します。

贈り物をもらった人

すべての面接に合格した場合、当社からオファーが届きます。

虫眼鏡で紙の文書を確認する人

オファーを受け入れたら、身元調査に合格する必要があります。

輝く背景の前に手を振る人

ようこそ!

他の役職