Operations Administrator

Kinsta is a premium managed WordPress hosting provider designed for all types of businesses, small or large. We're the first to be exclusively powered by Google Cloud Platform while utilizing an isolated container system. We believe that constant availability and an outstanding user experience are a must. That’s why we always utilize the latest software and most advanced technology to power our infrastructure.

Location
Remote
Commitment
Full-time Remote

Kinsta is a modern cloud hosting company focused on WordPress hosting. We run our services on cutting edge technology and we are proud of the level of support we offer to our customers. Our talented and motivated team is scattered across the globe with team members hailing from every continent but Antarctica! We're constantly on the lookout for great talent to join our awesome team. If you’d like to become part of the Kinsta family, just hit apply!

We are looking for an Operations Administrator to join our Operations team and work closely with our COO to support and further develop Kinsta’s operations programs. 

Responsibilities:

  • Handle routine workflows and record keeping to support all of Kinsta’s compliance programs (data privacy, client agreements, regulatory and sanctions compliance, and contract compliance).
  • Keep our SaaS system of record (Blissfully) updated. Keep an eye out for and investigate unexpected SaaS use or spend.
  • Create and manage documentation around Operations policies and workflows.
  • As necessary, research emerging compliance and operations topics and write summary reports for internal use.
  • Occasionally, act as the Operations team’s project manager: coordinate meetings, track deliverables, and communicate progress on different projects.
  • Process onboarding and offboarding tasks.
  • Administer company-wide software systems such as Blissfully, Google Workspace, Slack, 1Password, and Atlassian products.
  • Be the go-to-person for Kinsta team members regarding the use of these systems.

Requirements:

  • Native level fluency in English.
  • Previous experience in the operation of a distributed technology company.
  • Experience dealing with data privacy questions (strong knowledge of data privacy legislation like GDPR, CCPA, and PIPEDA is a plus!).
  • Task-oriented with minute attention to detail: you will be handling a variety of recurring routine workflows on a daily, weekly, and monthly basis, as well as working with legal contracts and detailed policies. We are looking for someone who is extremely accurate and organized, able to catch even the smallest mistakes, and someone who really thrives on finishing a long to-do list of administrative tasks.
  • A great communicator: you will be in touch with several providers, vendors, as well as internal team members all day every day. 
  • A wonderful writer: on our remote team, writing is our primary way of communicating. Drafting and writing emails, documentation, policies and more will be a big part of your job.
  • Tech savvy: you will work with tools such as Blissfully, Google Workspace, Atlassian, 1Password and Slack. The ability to pick up the use of such web technologies is extremely important.

Benefits:

  • Fully remote culture with a globally distributed, international team. You can work anywhere with appropriate internet access.
  • We offer a flexible and relaxed working environment where everyone can work in peace.
  • In order to ensure that everyone has time to rest and recharge, we offer Flexible paid time off.
  • Our positions offer a great deal of opportunity to learn and grow with the company.

Kinsta is proud to be an equal opportunity employer. We will not discriminate and we will take actions to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, citizenship, age, religion, creed, disability, marital status, veteran’s status, sexual orientation, gender identity, gender expression, or any other status protected by the laws or regulations in the locations where we operate.

By applying to one of our positions, you agree to the processing of the submitted personal data in accordance with Kinsta's Privacy Policy, including the transfer of your data to the United States, which does not have a GDPR-equivalent data protection law.

Kinsta's motivated team is scattered across the globe

You're in luck! We're actively looking for more talented and tech-savvy co-workers to join our awesome team. If you’re willing to learn a bunch of exciting new technologies at an innovative growing tech company, then please get in touch.

Life at Kinsta

We have plenty of fun at the office and you're welcome to try and beat our current scooter lap record. But we also know when it’s time to batten down the hatches and put in the amount of time and work a startup can sometimes require.

We expect everyone to be honest and forthright with their ideas and contributions. Day-to-day, we challenge each other to constantly raise the bar, encourage unconventional thinking to achieve innovative breakthroughs, and are passionately committed to surpassing our goals.

We're looking for people who can take the initiative and contribute ideas anywhere in the company. We promote continuous learning in a flexible work environment.

What we offer

A placement marker

Remote working environment

A flashing lightbulb

Remote expense budget

A small martini glass icon

Kinsta annual retreat

A styleized Dollar sign

Competitive base salary

A calendar icon

Paid vacations

A person in wheel chair icon

Equal employment opportunity

Kinsta is an equal opportunity employer.

We will not discriminate and will take actions to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity, or gender expression.

How we review and select newcomers

Person sitting on a stool using a laptop

You apply for one of our open positions

A persone facing a standing camera

We might ask you to complete a short assessment (a video or a test)

Two persons holding hands

We invite you to an initial HR call, so that we can get to know each other

Person during an examination

We invite you to one or two rounds of more in-depth, technical interviews with the hiring manager and the team

Person receiving a present

If you've successfully passed all interview rounds, you’ll receive an offer from us

Person checking a paper document with a magnifying glass

Once you've accepted our offer, you'll have to pass a background check

Person shaking hand with sparkling background

Welcome on board!

Other job openings