Speed obsessive architecture
We use state-of-the-art technology like Nginx, PHP 7, LXD software containers, and MariaDB to make sure your website loads in the blink of an eye. Featuring complete resource isolation, automatic scalability, and high availability.
High security network
Active and passive measures to stop attacks and malicious intent in its tracks. Continuous monitoring for uptime, DDoS attack detection, software-based restrictions, SSL support, and hardware firewalls. Bottom line: your site is monitored and secured 24/7.
Next generation infrastructure
We employ only the best technology at Kinsta, from our server hardware to the software we run. No matter what development stack you use, we’ll always have the latest framework versions installed and up to date.
Google Cloud Platform
Powered by Google Cloud Platform and its 17 global data centers. Everything is interconnected over their premium tier network, designed to minimize distance and hops, resulting in fast and secure transport of your data.
Free site migrations
Moving your site to Kinsta won’t incur any downtime. Our expert migration team will take care of everything for you. We’ll assign a temporary domain to your migrated site and check everything before going live.
Peace of mind
Spend less time worrying about your website and more time growing your business. Whether you need to roll back your site or you’re hit with a sudden surge of traffic; Kinsta’s got you covered every step of the way.
Uptime checks
Every 5 minutes
We check the status of all websites we host every 5 minutes. That translates to 288 checks for each of your sites every day.
Outstanding reaction time
Our uptime checks allow us to react to issues before they affect lots of visitors. It allows us to be proactive in our support efforts.
Backups
Full backups daily
We backup your sites at least once every day. Should the worst happen you’ll be able to reinstate a backup of your site with the push of a button. We offer separate backups on all environments - live and staging - so your development efforts are equally as safe.
Additional backups
For an additional fee we can increase the backup frequency of your sites to every 6 hours or even every hour. If you make frequent changes or have a highly dynamic site, this may be a worthwhile addition to your site's security arsenal.
Scale as needed
Flexible architecture
Our infrastructure is built on Google Cloud Platform which puts the power of Google's hardware at your fingertips. Your site can scale up to your needs, and the power is always there when you need it.
Ready for traffic surges
Most importantly, we are ready for unpredictable traffic surges. Sudden spikes from social media or being featured on national television is no match for our server’s power.
Free hack fix
Proactive prevention
We don't just sit around waiting for hacks to happen. We keep all of our server software up to date and constantly monitor events network-wide. Suspicious activity is investigated and dealt with immediately.
Instant relief
If your website is hacked we guarantee that we'll fix it for you with immediate priority. Our technicians have years upon years of experience dealing with all sorts of WordPress issues and will restore your site to perfect working condition.
Support that cares
Providing fast and knowledgeable support has been our number one priority since day one. Instead of scripted replies, we have actual WordPress experts standing by 24x7 ready to assist you.
Expert WordPress support
WordPress know-how
At Kinsta support WordPress knowledge is not an afterthought, it's our number one priority. Our team speaks WordPress fluently, has experience in troubleshooting, server maintenance, theme and plugin building and maintenance, contributing to WordPress core, and more!
Sharing the knowledge
When an issue is solved we share the knowledge internally. If an issue happens more often we share what we've learned in our knowledgebase to help you get things done on your own.
No waiting in lines for support
Always there for you
We have clients from all over the world which means that we're available 24/7 no matter where you are. We'll tend to your issue as soon as we can, giving you feedback and clear communication along the way.
Efficient communication
Communication is key, both internally and externally. We use intercom - a unified comms system - which means that our support staff moving between shifts will always be up-to-date on your issue, so you never have to repeat yourself.
Monitored all day, every day
Website status
We check your sites' uptime every minute which means that our slowest response time is 5 minutes to any downtime that may occur. Our staff is alerted instantly and they'll start resolving the issue well before you contact us.
Internal monitoring
We monitor the status of our other external and internal systems just as rigorously. This keeps our servers healthy, allowing us to focus on continuous improvements.
No issue goes unsolved!
Teamwork
We emphasize the sharing of knowledge within our support department which makes us a well-oiled machine. Complex issues may call for teamwork behind the scenes, something our team is more than ready for.
Every issue solved
Whether your website is down, you're getting attacked, you have SSL issues, it makes no difference. If it is a problem on our end we will take care of it swiftly and professionally.
User-friendly, yet powerful
Kinsta’s platform and dashboard was designed with beginners in mind and yet it’s packed with advanced features and tools developers will love.
One unified management dashboard
Simplified site management
Whether you want to add a new site, deploy a staging server, clone a WordPress site, view detailed site analytics or request a migration - it’s all there in one easy-to-use interface.
Tools you need
For those of you coming from Cpanel or Plesk, you’ll have access to all the tools you're used to, but with a fresh approach. phpMyAdmin, redirects, logs, SFTP, and backups are all one click away.
17 global server locations
Low latency
Strategically place your server geographically closer to your visitors by choosing one of our 17 Google Cloud Platform data centers for each of your sites. This ensures low latency for your visitors and lightning fast load times.
Premium tier network
You deserve nothing but the best. That’s why we utilize Google Cloud Platform’s premium tier network designed to minimize distance and hops, resulting in faster more secure global transport of your data.
One-click development sites
Test before pushing to production
Each WordPress install can have its own staging environment, completely separate from your live production site. Easily test new WordPress versions, plugins, code, and share it with your team.
Push staging to live
No need to worry about wasted development time on staging. When you're ready, you can one-click push changes you’ve made on your staging site to production in a matter of seconds.
Built by developers for developers
WP-CLI, SSH, Git
We are WordPress developers ourselves, so you’ll be happy to find everything you need under the hood. Tools and software such as WP-CLI, SSH, and Git are supported and ready to go from the minute you sign up.
Change PHP versions
The latest supported versions of PHP 5.6, 7, 7.1, and 7.2 can easily be enabled with a single-click from within the MyKinsta dashboard. This allows you the freedom to run what your third-party plugins need to operate efficiently.
