We’re proud to say that Kinsta has the best support team in the industry, and is rated excellent across the board! But don’t just take our word for it, we’ll let our clients speak for themselves. Check out feedback and reviews of Kinsta on the following sites:
Or dive into some of our case studies with clients and see how we’re helping solve their WordPress hosting woes.
Almost all hosts claim to have fanatical support, but many of them don’t live up to the hype. With Kinsta, you get the best of the best. Their support team is available via chat 24/7, right from your admin area. And you’ll get the friendliest, most helpful WordPress experts you’ve ever talked to.
Almost a year into our relationship with Kinsta, the support we get doesn’t just meet, but legitimately surpasses what we got (and at the time really enjoyed!) from WP Engine. With super-low problem-to-solution times and competence for days, we haven’t experienced support at this level from any company of any kind—including award winners like WP Engine and Apple. No kidding.
I have tried many different hosts: Liquid Web, SoftLayer, WP Engine, Web Synthesis, Rackspace, etc. Out of all of them, Kinsta has been the best in terms of support, speed, and pricing. I am very impressed with their knowledge and the skill level of support. As well as their response times and not having to deal with the typical “level 1” support. Expert support fast, what more can you ask for? My WordPress site runs really fast with Kinsta and it was very hard to find the necessary expertise with these other companies. Additionally, I love the fact that I can scale-up a server for a week during peak traffic times to handle the load. Amazing.
With WP Engine, basic issues are usually taken care of easily. However, for any issues which are complex, a resolution will take some time and there will be a lot of back and forth. This is a problem when you are running a high-end WordPress site and there is a pressing issue that needs to be handled quickly. If you are asking for my single recommendation between the two, in my opinion, Kinsta is better. They offer much more than they promise. You never have to worry about site slowness, downtime, getting quality support, or any other hosting-related issues.
Award Winning Blogger
We also recommend checking out our press page to see what the general WordPress community is saying about Kinsta around the web.