Billing questions

What Happens if I Don’t Pay My Invoice?

Your card will be charged for the amount of your hosting plan as well as any overage charges or add-ons each month on the same date …

How to Add a VAT Number to Your Kinsta Account

In order to comply with EU tax regulations, starting from April 16, 2018 for new customers and June 1, 2018 for existing customers Kinsta has started …

VAT Information (Value-Added Tax)

In order to comply with EU tax regulations, starting from April 16, 2018, Kinsta has started charging VAT (Value-Added Tax) to EU residents and EU based …

How to Find cPanel Bandwidth Usage

cPanel is a very popular online hosting control panel designed to make managing your websites easier. Many shared WordPress hosts utilize this for customers. Follow the …

Is There a Discount for Nonprofit Web Hosting?

Yes, Kinsta is proud to be a supporter of charities and nonprofits. We have a 15% monthly recurring discount on all WordPress web hosting plans for charity’s and …

Do You Charge Overages? What Happens If I Go over My Limits?

Visits Overage Kinsta’s hosting plans are based on the total number of monthly visits to your site on the server. The number of visits in a given …

Can I transfer billing to my client?

Not at the moment, however, we are currently working on a feature to allow this.

Do you offer discounts if I prepay in advance?

Yes, we do. Please see our pricing page and you’ll be able to tell how much you’ll save by prepaying a year in advance. If you …

How to Update Your Credit/Debit Card at Kinsta

Keeping your payment information up to date helps to prevent service interruptions. If you haven’t already added your credit/debit card you can do so by following …