Account questions
How to Remove a User From a Site
To remove a user from a site you need to click on the change button on the right side of the user’s row. In the dialog …
How to Add Multiple Users to a Site
To add multiple users to one or more sites you’ll need to first select the users you’d like to add. You can do this using the …
How to Invite a User to Your Company
With our multi-user feature, you can create and manage a team, giving them access to various aspects of your website. To invite a user to your …
How MyKinsta User Roles Work
With our multi-user feature, you can create and manage a team, giving them access to various aspects of your websites. We offer a number of roles …
How to Transfer Company Ownership
With our multi-user feature, you can create and manage a team, giving them access to various aspects of your websites. As mentioned in our how user …
How to Remove a User From a Company
To remove a user from your company simply click the trash icon on the right side of the user’s row. Once you click the button a …
How to Disclose a Security Vulnerability
We make every effort to secure our customer’s data and to eliminate any potential security vulnerabilities on our platform. However, it is possible that a vulnerability …
How to Switch Hosting Plans at Kinsta
Whether you want to upgrade or downgrade, switching hosting plans at Kinsta is easy. It can be done with a few simple clicks in the MyKinsta …
Legacy Plan Details
We have recently moved to a new visitor-based pricing model. For those of you still on our legacy bandwidth-based hosting plans, see details below regarding account changes, …
How Kinsta Counts Visits
Kinsta’s hosting plans are based on the total number of monthly visits to your site on the server. The number of visits in a given month …
How to Change Namecheap Nameservers
Namecheap, an ICANN accredited registrar, has issued over 5 million domains and is a very popular choice among WordPress users because they are cheap, have great customer …
How Do I Add a New Install/Site?
To get started, log in to your Admin Dashboard. Select “Sites” in the left navigation and click either of the “Add Site” buttons. The form for …