Account questions
How to Switch Hosting Plans at Kinsta
Whether you want to upgrade or downgrade, switching hosting plans at Kinsta is easy. It can be done with a few simple clicks in the MyKinsta …
Legacy Plan Details
We have recently moved to a new visitor-based pricing model. For those of you still on our legacy bandwidth-based hosting plans, see details below regarding account changes, …
How Kinsta Counts Visits
Kinsta’s hosting plans are based on the total number of monthly visits to your site on the server. The number of visits in a given month …
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How to Change Namecheap Nameservers
Namecheap, an ICANN accredited registrar, has issued over 5 million domains and is a very popular choice among WordPress users because they are cheap, have great customer …
How Do I Add a New Install/Site?
To get started, log in to your Admin Dashboard. Select “Sites” in the left navigation and click either of the “Add Site” buttons. The form for …
Can I Add Multiple Credit / Debit Cards?
Of course you can! Adding multiple credit/debit cards is easy, in fact you need to follow the same steps as in the How to add my …
How Do I Add My Credit/Debit Card
In order to process payments we ask you to input your payment details. Your payment details are never stored on our servers, they are forwarded immediately …
How do I Setup Google MX Records for Google Apps?
Google Apps, also known as G Suite, is designed for businesses who need their email routed through Gmail. It also includes other software with premium storage, …
How do I reset my MyKinsta password?
If you need to reset your password, simply click the “Forgot Password” link on the login page, enter your username, and check your email. The email …
How Do WordPress Backups Work?
We provide daily automatic WordPress backups, as well as system generated backups for all sites on your account. These backups, along with your manual backups, are available …
How Do I Delete a WordPress Site?
It is very simple to delete a WordPress site and or install from within your My Kinsta dashboard. Simply follow the steps below. Delete a WordPress …
How do I Add a New Plan?
Follow the steps below on how to add a new plan in the My Kinsta dashboard. Add a New Plan Step 1 Click on “Billing” in …