Account questions

Find our frequently asked questions regarding account management.

Enable overage notification emails in MyKinsta.

How to Receive Overage Notification Emails

Learn how to enable overage notification emails to be notified of visits, disk space, CDN, and bandwidth overages for your WordPress site.

Check out the new transfer site tool in MyKinsta.

How to Transfer a Site to Another Company in MyKinsta

Need to transfer site to someone else, like the owner for example? In this guide, we'll show you how to transfer a site to another company using My...

Disk space add-on

Disk Space Add-on – Increase Storage on Your WordPress Sites

Have a lot of large files or images? No problem. Easily increase the disk space on your WordPress sites with Kinsta's disk space add-on.

Transfer company ownership

How to Transfer Company Ownership

Follow this knowledge base post on how to transfer company ownership. This allows for easy restructuring of permissions at the top-level of your co...

How to remove a user from a site

How to Remove a User From a Site

Follow these steps on how to remove a user from a site at Kinsta. You can also remove multiple users from a site at once.

Add multiple users to a site

How to Add Multiple Users to a Site

Check out knowledge base post on how to add multiple users to your Kinsta site, along with a role (developer or administrator).

how to invite a user to your company

How to Invite a User to Your Company

With our multi-user feature, you can grant access to various aspects of your website. To invite a user to your company, follow the steps in this po...

MyKinsta user roles

How MyKinsta User Roles Work

With Kinsta's multi-user feature you can create and manage a team, giving them access to various aspects of your websites. Fine-tune your user access.

how to remove a user from your company

How to Remove a User From a Company

Follow these steps on how to remove a user from a company at Kinsta. You can also remove multiple users from a company at once.

disclose security vulnerability

How to Disclose a Security Vulnerability

We make every effort to eliminate potential security vulnerabilities on our platform. However, if you discover one, here's how to report it to Kinsta.

Cancel plan

How to Cancel Your Kinsta Hosting Plan

You can cancel your hosting plan at any time from within your MyKinsta dashboard. Follow these steps to cancel your Kinsta plan.

Switch plans

How to Switch Hosting Plans at Kinsta

Switching hosting plans at Kinsta is easy. It can be done with a few simple clicks in the MyKinsta dashboard and billing is automatically prorated.