Account questions

Find our frequently asked questions regarding account management.

disclose security vulnerability

How to Disclose a Security Vulnerability

We make every effort to eliminate potential security vulnerabilities on our platform. However, if you discover one, here's how to report it to Kinsta.

Count visits

How Kinsta Counts Visits

Kinsta's hosting plans are based on the total number of monthly visits to your site on the server. Check out more details on how we measure these r…

How to Change Namecheap Nameservers

DNS can sometimes be a confusing process. Follow our quick and easy tutorial on how to change Namecheap nameservers and point them to Kinsta.

Do You Have a Hosting Affiliate Program?

Use this page to learn more about the hosting affiliate program at Kinsta. We offer the best payouts in the industry with ongoing percentages.