Support questions
Use this page to find our frequently asked questions regarding support operations.
How to Add an A Record with GoDaddy
Struggling with how to add A record with GoDaddy? We'll show you the whole process from start to finish with tons of screenshots.
How to Change GoDaddy Nameservers
DNS can sometimes be a confusing process. Follow our quick and easy tutorial on how to change GoDaddy nameservers and point them to Kinsta.
How to Fix ERR_SSL_VERSION_OR_CIPHER_MISMATCH
The ERR_SSL_VERSION_OR_CIPHER_MISMATCH error is typically caused by problems with your SSL certificate or web server. Check out how to fix it.
How to Download Older Versions of WordPress Plugins
Run into an issue with a plugin update or conflict on your site? Check out these four simple ways on how to download older versions of WordPress pl…
How to Find cPanel Bandwidth Usage
A hosting provider might inquire about how much bandwidth your site uses. Check out these 3 quick steps on how to find cPanel bandwidth usage.
How to Restore MySQL Database Using phpMyAdmin
Perhaps you are migrating WordPress hosts or doing local development. Check out this quick tutorial on how to restore MySQL database using phpMyAdmin.
How to Backup MySQL Database (2 Incredibly Easy Methods)
Perhaps you want a 2nd backup or need to migrate WordPress hosts. In this tutorial we share with you two incredibly easy ways to backup your MySQL…