Support Questions

What Are PHP Workers and How Many Do You Need?

When it comes time to choosing a hosting plan, it’s important you pick one that will best match the demands of your WordPress site. For example, …

How to Migrate From WordPress.com to WordPress.org

Kinsta does offer free migrations, but this doesn’t include migrations from other platforms such as WordPress.com to WordPress.org. These are two very different solutions. Read more about …

How to Fix WordPress Stuck in Maintenance Mode

Is your WordPress site stuck in maintenance mode? Don’ worry, it happens. Every CMS has it’s own little weird hiccups that happen and this is one unique …

How to Fix a 501 Not Implemented Error on Your WordPress Site

When something breaks on your WordPress site you’ll typically encounter what is called an HTTP status code. These are delivered to your browser in the HTTP …

How to Add Code to WordPress Header and Footer

Struggling with how to add code to the WordPress header or footer? Many tools and tracking scripts require you to add code snippets to your WordPress …

Scope of Support

Our support team is available to assist you 24-7. Support is provided exclusively through a chat system integrated into MyKinsta. To reach our support team, use the chat …

How to Optimally Offload PDF, DOCX, MP4, and MP3 Hosting

When it comes to hosting, there will always be limitations, even if they aren’t advertised. There is no such thing as unlimited disk space or unlimited …

How to Configure Mailgun in WordPress to Send Emails

When it comes to troubleshooting WordPress not sending emails, this can sometimes be a little tricky. For example, many managed WordPress hosts, including Kinsta, do not …

How to Add A Record With GoDaddy

GoDaddy is one of the world’s most popular domain registrars with over 40 million domain names under its management. If you purchased your domain name through …

How to Change GoDaddy Nameservers

With over 17 million customers, GoDaddy is one of the most popular domain registrars out there. GoDaddy is also ICANN accredited and manages a whopping 40 …

How to Use MyKinsta Analytics to Troubleshoot Issues on Your Site

It can sometimes be frustrating when you realize you don’t have enough access to data to troubleshoot issues on your WordPress site. Thankfully, with the new …

How to Fix ERR_SSL_VERSION_OR_CIPHER_MISMATCH

When you visit a website running over HTTPS a series of steps are performed between the browser and the web server to ensure the certificate and …