Support questions

How to the Fix ‘DNS Server Not Responding’ Error on Windows and Mac

The ‘DNS Server Not Responding’ message tells you your computer isn't able to connect to the internet. Learn how to resolve it!

How to Fix ‘ERR_CACHE_MISS’ in Chrome (7 Methods)

Are you experiencing the 'ERR_CACHE_MISS' error in Chrome? Check out these different ways you could use to fix it!

How to Manage MyKinsta Notifications

MyKinsta supports notifications for overages, invoices, site monitoring, and more. Learn how to enable notifications to stay up to date with your s...

How to Change Your WordPress URL (4 Easy Methods)

Learn the different methods to change your WordPress website URL, including how to do it via the WordPress dashboard, phpMyAdmin, WP-CLI, wp-config...

How to Enable WordPress Debug Mode in MyKinsta

WordPress debug mode is useful for troubleshooting PHP errors on your site. Learn how to enable WordPress debug mode in the MyKinsta dashboard!

How to Show Hidden Files in FileZilla

FileZilla is a popular SFTP client for transferring files to and from your server. Learn how to show hidden files in FileZilla in this tutorial!

How Kinsta Counts WordPress Installs

Here at Kinsta, we offer a variety of WordPress hosting plans to meet the needs of our customers. Learn about how we count WordPress installs for o...

How to Add MailChannels to Your SPF TXT Record

Kinsta is transitioning to MailChannels for transactional email delivery. Learn how to update your SPF TXT record to ensure your emails are delivered.

How to Add an A Record and CNAME at Bluehost

Did you purchase your WordPress site's domain name at Bluehost? Learn how to add an A record and CNAME record for your Bluehost domain.

How to Enable Two-Factor Authentication (2FA) for MyKinsta

MyKinsta supports secure two-factor authentication to safeguard your account. Learn how to set up Authenticator-based 2FA for your MyKinsta account.

How to Rename a Site in MyKinsta

If you recently changed your site's domain name or brand, learn how to rename your WordPress site in MyKinsta.

How to Label Sites in MyKinsta

Learn how to use Kinsta's site labeling feature to organize and filter through your WordPress based on unique tags.