Support questions

Recommended WordPress Multisite Plugins (Migrations and Backups)

Check out the WordPress multisite plugins we recommend for backing up subsites as well as migrating subsites to a standard WordPress install and vi...

Disaster Recovery – How Kinsta Keeps Your Data Safe

Kinsta has redundancies in place, including state-of-the-art data centers, snapshots, and multiple backups, to keep your data secure in case of a d...

How WordPress Migrations Work at Kinsta

Click here to learn more about how the WordPress migration process works at Kinsta. Simply fill out a form and let us handle the rest!

Troubleshooting WordPress Import Issues with XML, CSV, and WXR Files

WP All Import and WordPress Importer sometimes cause timeouts and website performance issues. Check out ways to work through the WordPress import p...

How to Fix DNS_PROBE_FINISHED_NXDOMAIN in Chrome (7 Options)

The DNS_PROBE_FINISHED_NXDOMAIN error typically occurs in Chrome when DNS fails to lookup an IP address while accessing a website. Check out how to...

How to Write a Cron Job and Manage Server Crons at Kinsta

Every site at Kinsta runs in a private container with its own crontab. We allow users to add server cron jobs. Check out how to create and manage t...

How to Migrate to Kinsta With the Migrate Guru Plugin

Kinsta's Pro plans and higher come with free migrations. But if you prefer to do it yourself, you can use the Migrate Guru plugin. Follow this guide.

How to Block an IP Address with the IP Deny Tool

Dealing with a hacker or spammer? Depending on the severity it could have a big impact on your visits and bandwidth, in which case you might want t...

How to Use GeoIP With Your WordPress Site at Kinsta

At Kinsta it is possible to use GeoIP to tailor the performance of your WordPress website. Common examples include redirection based on the visitor...

How to Use Git at Kinsta

Follow the instructions in this tutorial to get up and running with Git at Kinsta. You can easily clone and deploy your repo in no time with a few...

How to Migrate to Kinsta With the WordPress Duplicator Plugin

Kinsta's Pro plans and higher come with free migrations. But if you prefer to migrate your site yourself, we recommend using the WordPress duplicat...

Can I Request a Second Migration for My Site?

Sometimes a site is migrated but not always made live right away. In these cases data can get out of sync. See details on requesting a second migra...