Support questions

Support Questions

How to Configure SendGrid in WordPress to Send Emails

Having trouble sending emails? Check out our quick tutorial on how to configure SendGrid in WordPress to send emails. This is who we use at Kinsta!

How to Fix Briefly Unavailable for Scheduled Maintenance Error on WordPress

Seeing the "Briefly unavailable for scheduled maintenance. Check back in a minute" message on your WordPress site? Here's how to fix it fast!

How to Manually Install WordPress on an Empty Site

Kinsta offers one-click installs of WordPress, but there might be times where you need to manually install WordPress. Follow these easy steps.

Recommended WordPress Multisite Plugins (Migrations and Backups)

Check out the WordPress multisite plugins we recommend for backing up subsites as well as migrating subsites to a standard WordPress install and vi...

Disaster Recovery – How Kinsta Keeps Your Data Safe

Kinsta has redundancies in place, including state-of-the-art data centers, snapshots, and multiple backups, to keep your data secure in case of a d...

How WordPress Migrations Work at Kinsta

Click here to learn more about how the WordPress migration process works at Kinsta. Simply fill out a form and let us handle the rest!

Troubleshooting WordPress Import Issues with XML, CSV, and WXR Files

WP All Import and WordPress Importer sometimes cause timeouts and website performance issues. Check out ways to work through the WordPress import p...

How to Fix DNS_PROBE_FINISHED_NXDOMAIN in Chrome (7 Options)

The DNS_PROBE_FINISHED_NXDOMAIN error typically occurs in Chrome when DNS fails to lookup an IP address while accessing a website. Check out how to...

How to Write a Cron Job and Manage Server Crons at Kinsta

Every site at Kinsta runs in a private container with its own crontab. We allow users to add server cron jobs. Check out how to create and manage t...

How to Migrate to Kinsta With the Migrate Guru Plugin

Kinsta's Pro plans and higher come with free migrations. But if you prefer to do it yourself, you can use the Migrate Guru plugin. Follow this guide.

How to Block an IP Address with the IP Deny Tool

Dealing with a hacker or spammer? Depending on the severity it could have a big impact on your visits and bandwidth, in which case you might want t...

How to Use GeoIP With Your WordPress Site at Kinsta

At Kinsta it is possible to use GeoIP to tailor the performance of your WordPress website. Common examples include redirection based on the visitor...