Support questions

How Has Coronavirus Disease 2019 (COVID-19) Affected Kinsta?

Kinsta's team members are well-positioned to continue to provide the same degree of support, security, and performance you've come to expect from us.

Does Kinsta Keep Your Website Files and Database in the Data Center You Choose?

Read more about Kinsta's website data practices and how your files and database are stored in the data center of your choice.

Kinsta Go Live with Your Website Checklist

Follow our go-live checklist to get your WordPress site up and going fast. If you run into any problems, our support team is available 24/7.

htpasswd Tool – How to Easily Password Protect Your WordPress Site

Check out how to use the MyKinsta htpasswd tool to enable password protection on your WordPress site; also referred to as basic HTTP authentication.

Kinsta Multilingual Support and Hours (Hosting, Sales, Billing, MyKinsta)

Kinsta is proud to offer multilingual support! Not only for hosting, but also for sales/billing, MyKinsta dashboard, affiliates, and website. Check...

How to Change OVH Nameservers and Point Your Domain to Kinsta

Need to change OVH Nameservers and point your domain name to Kinsta? You can do that in two ways. Simply follow the steps outlined in this article!

How to Configure SendGrid in WordPress to Send Emails

Having trouble sending emails? Check out our quick tutorial on how to configure SendGrid in WordPress to send emails. This is how we use at Kinsta!

How to Fix Briefly Unavailable for Scheduled Maintenance Error on WordPress

Seeing the "Briefly unavailable for scheduled maintenance. Check back in a minute" message on your WordPress site? Here's how to fix it fast!

How to Manually Install WordPress on an Empty Site

Kinsta offers one-click installs of WordPress, but there might be times where you need to manually install WordPress. Follow these easy steps.

Recommended WordPress Multisite Plugins (Migrations and Backups)

Check out the WordPress multisite plugins we recommend for backing up subsites as well as migrating subsites to a standard WordPress install and vi...

Disaster Recovery – How Kinsta Keeps Your Data Safe

Kinsta has redundancies in place, including state-of-the-art data centers, snapshots, and multiple backups, to keep your data secure in case of a d...

How Free WordPress Migrations Work at Kinsta

Learn more about how free WordPress migrations work at Kinsta. Simply fill out a form in our MyKinsta dashboard and our team will handle the rest.