Support questions
Use this page to find our frequently asked questions regarding support operations.
How to Fix Briefly Unavailable for Scheduled Maintenance Error on WordPress
Seeing the "Briefly unavailable for scheduled maintenance. Check back in a minute" message on your WordPress site? Here's how to fix it fast!
How to Buy Dedicated Server Hosting at Kinsta
For WordPress sites with high resource needs or traffic surges, Kinsta offers powerful dedicated servers backed by Google Cloud's fastest machines.
Troubleshooting WordPress Import Issues with XML, CSV, and WXR Files
WP All Import and WordPress Importer sometimes cause timeouts and website performance issues. Check out ways to work through the WordPress import p…
DNS_PROBE_FINISHED_NXDOMAIN – How to Fix it on Desktop & Mobile
Learn how to fix the DNS_PROBE_FINISHED_NXDOMAIN error on both mobile and desktop devices with this step-by-step guide.
How to Fix WordPress Stuck in Maintenance Mode
Is your WordPress stuck in maintenance mode? Don't worry, it happens. Check out this quick method to get back up and running in just a couple minutes.
How to Fix the HTTP 501 Not Implemented Error on Your Site
The HTTP 501 Not Implemented status code indicates that the server does not support the functionality required to fulfill the request. See these 4…
How to Easily Clone Your WordPress Site
Kinsta makes cloning a breeze! Check out this quick and easy tutorial on how to clone your WordPress site with just a few clicks.
How to Optimally Offload PDF, DOCX, and MP3 Hosting
Hosting will always have limitations, even if they aren't advertised. Follow this tutorial on how to optimally offload PDF, DOCX, and MP3 hosting.
How to Configure Mailgun in WordPress to Send Emails
Having trouble sending emails? Check out our quick tutorial on how to configure Mailgun in WordPress to send emails for free (10,000 emails per mon…
How to Add an A Record with GoDaddy
Struggling with how to add A record with GoDaddy? We'll show you the whole process from start to finish with tons of screenshots.
How to Change GoDaddy Nameservers
DNS can sometimes be a confusing process. Follow our quick and easy tutorial on how to change GoDaddy nameservers and point them to Kinsta.
How to Fix ERR_SSL_VERSION_OR_CIPHER_MISMATCH
The ERR_SSL_VERSION_OR_CIPHER_MISMATCH error is typically caused by problems with your SSL certificate or web server. Check out how to fix it.