Support questions
Use this page to find our frequently asked questions regarding support operations.
How to Fix an HTTP 304 Not Modified Status Code (6 Potential Methods)
The HTTP 304 status code tells you there's a communication problem between the browser and a website’s server. Fix this issue using one of these me…
How to Change Bluehost Nameservers to Point Your Domain to Kinsta
DNS can sometimes be a confusing process. Follow our quick and easy tutorial on how to change Bluehost nameservers and point them to Kinsta.
How to Unzip a ZIP File in Terminal Using SSH (Works on Linux Servers)
Whether you use macOS, Windows, or Linux, speed up your WordPress workflow by learning how to unzip ZIP files in Terminal using SSH.
How Has Coronavirus Disease 2019 (COVID-19) Affected Kinsta?
Kinsta's team members are well-positioned to continue to provide the same degree of support, security, and performance you've come to expect from us.
How to Change OVH Nameservers and Point Your Domain to Kinsta
Need to change OVH Nameservers and point your domain name to Kinsta? You can do that in two ways. Simply follow the steps outlined in this article!
How to Configure SendGrid in WordPress to Send Emails
Having trouble sending emails? Check out our quick tutorial on how to configure SendGrid in WordPress to send emails. This is how we use at Kinsta!
How to Fix Briefly Unavailable for Scheduled Maintenance Error on WordPress
Seeing the "Briefly unavailable for scheduled maintenance. Check back in a minute" message on your WordPress site? Here's how to fix it fast!
How to Manually Install WordPress on an Empty Site
Kinsta offers one-click installs of WordPress, but there might be times where you need to manually install WordPress. Follow these easy steps.
How to Buy Dedicated Server Hosting at Kinsta
For WordPress sites with high resource needs or traffic surges, Kinsta offers powerful dedicated servers backed by Google Cloud's fastest machines.
Troubleshooting WordPress Import Issues with XML, CSV, and WXR Files
WP All Import and WordPress Importer sometimes cause timeouts and website performance issues. Check out ways to work through the WordPress import p…
How to Fix DNS_PROBE_FINISHED_NXDOMAIN (Desktop & Mobile)
What is the DNS_PROBE_FINISHED_NXDOMAIN error in Chrome? This occurs when the DNS fails to lookup an IP address while accessing a website.
How to Fix WordPress Stuck in Maintenance Mode
Is your WordPress stuck in maintenance mode? Don't worry, it happens. Check out this quick method to get back up and running in just a couple minutes.