Support questions

How to Stop WordPress Comment Spam

We all love WordPress, but one frustrating thing with the platform out of the box is having to deal with large volumes of comment spam. No …

How to Change Your WordPress URL (4 Easy Methods)

Your WordPress address and site address are very important as they reference both the address of your site on the web and the location of your …

Why We Don’t Offer Phone Support

Kinsta offers 24/7 support via our online messaging system, which is always one click away in your dashboard. Our team of engineers are developers, contribute to …

How to Easily Clone Your WordPress Site

There are many reasons why you might want to clone your WordPress site. Perhaps you are launching a second site and want to use your first one …

How to Quickly Reset WordPress Admin Password

We get this question asked a lot here at Kinsta, and that is exactly how to reset WordPress admin password. Typically this occurs when someone has …

How to Create and Modify a WordPress Cron Job

Cron is a Unix/Linux utility that is typically used to schedule commands or a script on a web server that runs in the background. A cron …

How to Restore MySQL Database Using phpMyAdmin

Most WordPress hosts, including Kinsta, have automated backups which allow you to restore in case of an emergency. However, there might be times where you need to …

How to Backup MySQL Database Using phpMyAdmin

Most WordPress hosts, including Kinsta, have automated backups so you don’t have to worry about manually backing them up yourself in case of an emergency. However, …

How to Restore a WordPress Backup to Staging

If you are a Google Cloud customer you can easily restore your WordPress site from a backup and push it to staging, right within the “MyKinsta” dashboard.  This …

How to Clear DNS Cache (Windows, Mac, Chrome)

DNS (Domain Name System) is like a phone book for the world wide web. Every website and domain is mapped to an IP address. When you type …

How WordPress Malware Removal Works

We take WordPress security very seriously here at Kinsta and have implemented active and passive measures to stop attacks and malicious intent in its tracks.  But there …

Multi-User Access – How to Grant Access to Additional Users

You can grant access to additional users in your MyKinsta dashboard by using a feature called “Companies.” This allows you and your clients to manage assets …