Support questions
Use this page to find our frequently asked questions regarding support operations.
How to Change OVH Nameservers and Point Your Domain to Kinsta
Need to change OVH Nameservers and point your domain name to Kinsta? You can do that in two ways. Simply follow the steps outlined in this article!
How to Configure SendGrid in WordPress to Send Emails
Having trouble sending emails? Check out our quick tutorial on how to configure SendGrid in WordPress to send emails. This is how we use at Kinsta!
How to Fix Briefly Unavailable for Scheduled Maintenance Error on WordPress
Seeing the "Briefly unavailable for scheduled maintenance. Check back in a minute" message on your WordPress site? Here's how to fix it fast!
How to Manually Install WordPress on an Empty Site
Kinsta offers one-click installs of WordPress, but there might be times where you need to manually install WordPress. Follow these easy steps.
How to Buy Dedicated Server Hosting at Kinsta
For WordPress sites with high resource needs or traffic surges, Kinsta offers powerful dedicated servers backed by Google Cloud's fastest machines.
Troubleshooting WordPress Import Issues with XML, CSV, and WXR Files
WP All Import and WordPress Importer sometimes cause timeouts and website performance issues. Check out ways to work through the WordPress import p…
How to Fix DNS_PROBE_FINISHED_NXDOMAIN (Desktop & Mobile)
What is the DNS_PROBE_FINISHED_NXDOMAIN error in Chrome? This occurs when the DNS fails to lookup an IP address while accessing a website.
How to Fix WordPress Stuck in Maintenance Mode
Is your WordPress stuck in maintenance mode? Don't worry, it happens. Check out this quick method to get back up and running in just a couple minutes.
How to Fix the HTTP 501 Not Implemented Error on Your Site
The HTTP 501 Not Implemented status code indicates that the server does not support the functionality required to fulfill the request. See these 4…
How to Add Code to WordPress Header and Footer
Struggling with how to add code to the WordPress header or footer? Check out these quick and easy methods, both with a plugin and manually with code.
How to Easily Clone Your WordPress Site
Kinsta makes cloning a breeze! Check out this quick and easy tutorial on how to clone your WordPress site with just a few clicks.
How to Optimally Offload PDF, DOCX, and MP3 Hosting
Hosting will always have limitations, even if they aren't advertised. Follow this tutorial on how to optimally offload PDF, DOCX, and MP3 hosting.