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Support questions

Use this page to find our frequently asked questions regarding support operations.

How to Fix Briefly Unavailable for Scheduled Maintenance Error on WordPress

Seeing the "Briefly unavailable for scheduled maintenance. Check back in a minute" message on your WordPress site? Here's how to fix it fast!
Reading time
5 min read
Updated date
December 4, 2023
Topic
Website Errors
Topic
WordPress Issues

How to Buy Dedicated Server Hosting at Kinsta

For WordPress sites with high resource needs or traffic surges, Kinsta offers powerful dedicated servers backed by Google Cloud's fastest machines.
Reading time
7 min read
Updated date
April 1, 2025
Topic
Kinsta Services
Topic
WordPress Hosting

Troubleshooting WordPress Import Issues with XML, CSV, and WXR Files

WP All Import and WordPress Importer sometimes cause timeouts and website performance issues. Check out ways to work through the WordPress import p…
Reading time
5 min read
Updated date
December 19, 2024
Topic
WordPress Issues

DNS_PROBE_FINISHED_NXDOMAIN – How to Fix it on Desktop & Mobile

Learn how to fix the DNS_PROBE_FINISHED_NXDOMAIN error on both mobile and desktop devices with this step-by-step guide.
Reading time
17 min read
Updated date
January 10, 2025
Topic
Chrome Errors
Topic
Firefox Errors
Topic
Website Errors

How to Fix WordPress Stuck in Maintenance Mode

Is your WordPress stuck in maintenance mode? Don't worry, it happens. Check out this quick method to get back up and running in just a couple minutes.
Reading time
3 min read
Updated date
April 8, 2025
Topic
Website Errors
Topic
WordPress Issues

How to Fix the HTTP 501 Not Implemented Error on Your Site

The HTTP 501 Not Implemented status code indicates that the server does not support the functionality required to fulfill the request. See these 4…
Reading time
6 min read
Updated date
August 26, 2024
Topic
HTTP Status Codes
Topic
Website Errors

How to Easily Clone Your WordPress Site

Kinsta makes cloning a breeze! Check out this quick and easy tutorial on how to clone your WordPress site with just a few clicks.
Reading time
12 min read
Updated date
May 9, 2025
Topic
WordPress Tips

How to Optimally Offload PDF, DOCX, and MP3 Hosting

Hosting will always have limitations, even if they aren't advertised. Follow this tutorial on how to optimally offload PDF, DOCX, and MP3 hosting.
Reading time
6 min read
Updated date
November 28, 2022
Topic
Image Optimization
Topic
WordPress Hosting

How to Add an A Record with GoDaddy

Struggling with how to add A record with GoDaddy? We'll show you the whole process from start to finish with tons of screenshots.
Reading time
6 min read
Updated date
July 20, 2023
Topic
Domain Name System
Topic
Kinsta Services

How to Change GoDaddy Nameservers

DNS can sometimes be a confusing process. Follow our quick and easy tutorial on how to change GoDaddy nameservers and point them to Kinsta.
Reading time
2 min read
Updated date
November 24, 2023
Topic
Domain Name System
Topic
Kinsta Services

How to Fix ERR_SSL_VERSION_OR_CIPHER_MISMATCH

The ERR_SSL_VERSION_OR_CIPHER_MISMATCH error is typically caused by problems with your SSL certificate or web server. Check out how to fix it.
Reading time
6 min read
Updated date
July 29, 2024
Topic
Chrome Errors
Topic
Website Errors