Support questions

How to Change GoDaddy Nameservers

With over 17 million customers, GoDaddy is one of the most popular domain registrars out there. GoDaddy is also ICANN accredited and manages a whopping 40 …

How to Use MyKinsta Analytics to Troubleshoot Issues on Your Site

It can sometimes be frustrating when you realize you don’t have enough access to data to troubleshoot issues on your WordPress site. Thankfully, with the new …

How to Fix ERR_SSL_VERSION_OR_CIPHER_MISMATCH

When you visit a website running over HTTPS a series of steps are performed between the browser and the web server to ensure the certificate and …

How to Download Older Versions of WordPress Plugins

There comes a time when every WordPress site owner will run into an issue with a plugin update or conflict. In this scenario, one of the …

How to Find cPanel Bandwidth Usage

cPanel is a very popular online hosting control panel designed to make managing your websites easier. Many shared WordPress hosts utilize this for customers. Follow the …

How to Stop WordPress Comment Spam

We all love WordPress, but one frustrating thing with the platform out of the box is having to deal with large volumes of comment spam. No …

How to Change Your WordPress URL (4 Easy Methods)

Your WordPress address and site address are very important as they reference both the address of your site on the web and the location of your …

Why We Don’t Offer Phone Support

Kinsta offers 24/7 support via our online messaging system, which is always one click away in your dashboard. Our team of engineers are developers, contribute to …

How to Easily Clone Your WordPress Site

There are many reasons why you might want to clone your WordPress site. Perhaps you are launching a second site and want to use your first one …

How to Quickly Reset WordPress Admin Password

We get this question asked a lot here at Kinsta, and that is exactly how to reset WordPress admin password. Typically this occurs when someone has …

How to Create and Modify a WordPress Cron Job

Cron is a unix/Linux utility that is typically used to schedule commands or a script on a web server that runs in the background. A cron …

How to Restore MySQL Database Using phpMyAdmin

Most WordPress hosts, including Kinsta, have automated backups which allow you to restore in case of an emergency. However, there might be times where you need to …