Google Chrome is one of the most popular and reliable web browsers out there, but it isn’t without fault. There are a handful of common issues you might encounter while using it, including the ‘ERR_CACHE_MISS’ error message.

If you’ve come across this message, chances are the browser is also asking you to re-enter or submit some information. While this error can be confusing and frustrating, it’s also entirely fixable.

There are a handful of quick, easy methods you can use to resolve this error message, and successfully reach the site you’re trying to visit.

In this post, we’ll explain what ‘ERR_CACHE_MISS’ means and discuss some of its common causes. Then we’ll walk you through several methods you can use to fix it.

Let’s get started!

What Does ‘ERR_CACHE_MISS’ Mean?

There are a handful of popular error messages you might come across when using Chrome. These include issues like ERR_QUIC_PROTOCOL_ERROR and ERR_SSL_OBSOLETE_VERSION.

Another error that Chrome users frequently encounter is the ‘ERR_CACHE_MISS’ message:

The ERR_CACHE_MISS Message in Google Chrome

From the name, it’s clear that this error is related to caching. More specifically, there are a variety of reasons you might be seeing this message, including:

  • Your browser is unable to obtain cache files from the site you’re trying to access.
  • There are bugs, corruptions, or inefficiencies in your browser, browser settings, or browser extensions.
  • The website you’re trying to visit has incorrect coding or PHP issues.

If you’re a developer, you may encounter this message if you’re using the wrong codes to test an application or website, either on Android or another OS.

As a user, you could encounter it when trying to access just about any website, even highly-popular ones such as Facebook.

It’s worth noting that while this problem is almost entirely exclusive to Chrome, some users have reported running into similar issues in Firefox. More specifically, in versions of Firefox 32 and above, the message reads as “Document Expired”.

However, most messages include a “Confirm Form Resubmission” message or prompt. This usually occurs when a Chrome user is completing or submitting a form and uses the back/forward buttons too often or too quickly.

How to Fix ‘ERR_CACHE_MISS’ in Google Chrome (7 Solutions)

Now that you understand a bit more about what ‘ERR_CACHE_MISS’ means, it’s time to learn how to resolve it. Let’s take a look at seven methods you can use to fix the ‘ERR_CACHE_MISS’ message in Google Chrome.

1. Reload the Page

Occasionally, the ‘ERR_CACHE_MISS’ error in Chrome may appear on your screen if you’re experiencing network connection issues. If this is the case, simply reloading the web page might be enough to resolve it.

You can reload the page by clicking on the reload icon in the top-left corner of the address bar in your Chrome browser:

google chrome reload
The Reload button in Chrome

Alternatively, you can also press the F5 key on your keyboard. If you still see the error message, it’s safe to assume that your network connectivity was not the source of the issue, and it’s time to move on to the next method.

2. Update Your Browser

If you’re using an old or outdated version of Chrome, it’s a smart idea to upgrade to the latest version. This can help to eliminate any incompatibility issues or inefficiencies that might be contributing to the ‘ERR_CACHE_MISS’ error message.

To update your browser, open a new window and then navigate to Settings > About Chrome:

update chrome
About the Chrome browser

On this page, you’ll see whether you’re using the latest version of the browser. If you’re not, there will be an option to Update Chrome.

Follow the prompts, then restart your browser and try to access the web page again.

3. Clear Your Browser Data

If your browser has accumulated corrupted files in your cache, it may result in the error message you’re seeing now. Therefore, the next step you should take in your attempt to resolve the problem is to clear your browser data.

To do this, go back to your Chrome settings menu. Hover over More tools, and then in the menu panel that opens, select Clear browsing data:

clear chrome data
Clearing Chrome browser data

In the window that appears next, make sure all three options (Browsing history, Cookies and other site data, and Cached images and files) are selected. Hit the Clear data button:

clear data chrome
The Google Chrome Clear Data option

Once you clear the data, refresh the browser.

Hopefully, you’ll no longer see the ERR_CACHE_MISS message. If you do, it’s time for the next method.

Check Out Our Video Guide to Clearing Cache

4. Disable Your Browser Extensions

Another potential issue that may be causing the ‘ERR_CACHE_MISS’ error is that one of the extensions you have installed is corrupted, or is interfering with Chrome’s ability to connect to and load the web page.

To determine whether this is the problem, the best course of action is to disable all of your browser extensions.

To locate these, go to your Chrome settings, hover over the More tools option, and then select Extensions:

google chrome extensions
Google Chrome extensions

This will bring you to the Extensions page, where you can see any and all extensions that are installed. One by one, go through them and toggle the disable option for each:

disable chrome extension
The option to disable a Chrome extension

We recommend starting with any ad blocking extensions, as these are most likely to be the culprit. Try refreshing your browser after you disable each extension, to see if the error resolves itself.

If it does, you’ll be able to pinpoint (and remove) the problematic extension. If not, your extensions probably aren’t to blame.

5. Reset Your Network Settings

Problems with your network settings can also cause the ‘ERR_CACHE_MISS’ message. To resolve that, you can try resetting those settings.

The easiest way to do this is through your Command Window, which you can open by clicking on the Windows icon, typing “cmd” into the search field, and then selecting Run as Administrator in the Command Prompt app:

command prompt windows
The command prompt in Windows

With the Command Prompt window open, type in the following and press Enter after each line:





netsh int ip set dns

netsh winsock reset

ipconfig renew

ipconfig renew

On macOS, you can do this through the Terminal app. Navigate to Finder > Applications > Utilities:

mac applications utilities
The Applications folder on macOS

Once you open the Utilities folder, locate and open the Terminal app:

macos terminal application
macOS Terminal application in the Utilities folder

In the Terminal window, type in the following commands and press Enter after each one:

dscacheutil -flushcache

sudo killall -HUP mDNSResponder

Restart your computer and open a new browser window. Your network settings will revert to their defaults, which will hopefully keep you from seeing the ‘ERR_CACHE_MISS’ error again.

6. Reset Your Browser Settings

If your network settings aren’t the issue, the problem may lie with your browser settings. Therefore, the next logical step is to reset those settings.

To do this, go to Settings, followed by Advanced > Reset settings:

reset settings chrome
Chrome Advanced Settings

A prompt window will open. Again, click on the Reset option:

reset settings
Resetting settings in Chrome

You can also access the reset settings page by going to chrome://settings/resetProfileSettings.

Finally, restart your browser and try to access the web page again. Hopefully, you will no longer see the ’ERR_CACHE_MISS’ message. However, if you do, it’s time to move on to the last method.

7. Disable Your Cache System

At this point, you have hopefully resolved the ‘ERR_CACHE_MISS’ error message in Chrome. If not, there’s one last solution you can try to fix the problem: disabling your caching system.

Doing this requires you to use the Chrome DevTools. These can be found in the browser’s settings, under More tools > Developer tools. Just be sure to open the DevTools on the browser page that’s displaying the error message.

Then, under the Network section, select the option to Disable Cache:

disable cache
Disabling the Chrome cache

Once you check this item, reload the web page. You should no longer see the ‘ERR_CACHE_MISS’ message.


There are a variety of reasons you might see the ‘ERR_CACHE_MISS’ error message in Google Chrome. Whether it’s due to problematic extensions, outdated browser or network settings, or a temporary connection issue, the good news is that there are some simple steps you can take to fix this problem.

As we discussed in this article, there are seven methods you can use to resolve the ‘ERR_CACHE_MISS’ error in Chrome:

  1. Reload the page.
  2. Update your browser.
  3. Clear your browser data.
  4. Disable your browser extensions.
  5. Reset your network settings.
  6. Reset your browser settings.
  7. Disable your cache system.

Happy fixing!