KnowTechie is a publication site focused on tech news, reviews, and how-to guides. Its mission is to make tech accessible and understandable for readers regardless of their technical levels.
“We cut through the noise to deliver straightforward tech content without the fluff.”
The site has come a long way since Kevin’s first blog entry in 2014. It has gained significant traction, attracting a dedicated audience through honest, to-the-point coverage of the latest tech developments, news, and devices, focusing on delivering valuable information without clickbait or unnecessary verbiage.
We put Kevin Raposo, Founder & Editor-in-Chief, in the hot seat to hear more about his journey in blogging and web hosting experience throughout the years that led to a successful hosting alliance with Kinsta. This one’s for non-techies too!
The Challenge: Hosting that compromised growth
“When I first started KnowTechie 10+ years ago, I had never owned a website before, let alone know how everything from domain registrars to hosting providers worked, so it was very intimidating. Someone I knew then suggested I go with Siteground, so I did.”
When starting a new blog or small site, a shared hosting environment sounds like a suitable option, but the limitations of an unfavorable hosting and server setup can compromise a project destined for success.
“I stayed with them for about two years. By the 30th day in, I knew I wouldn’t be able to stand them much longer, but they kept roping me along, and I figured it would be more of a hassle switching over to a new provider, so I reluctantly stayed.”
1. KnowTechie kept going offline whenever traffic spiked. The shared hosting plan didn’t have enough resources to handle the load, which meant lost readers and missed growth opportunities.
“My site was constantly offline due to spikes in traffic. At the time, we were a new blog, and having my site online was crucial to building our readership. However, the resources I had on my account weren’t enough.”
2. Kevin often contacted support during downtime, but the responses were not helpful. Instead of fixing the issue, they kept recommending plan upgrades that never solved the problem.
“At the time, we were a new blog, and having my site online was crucial to building our readership. However, the resources I had on my account weren’t enough.”
“If there was one thing SiteGround was consistent with, it was keeping my site offline and talking down to me in their support chats. My site was constantly offline due to spikes in traffic.”
“Every time the site went offline, I would call their support team and ask for help explaining why my site was down. They would always reply that my site did not have enough resources. Mind you, they would keep suggesting a new plan which I agreed to every single time, but for some reason, their suggestions were wrong every time.”
3. Kevin kept upgrading his hosting plan to handle traffic spikes, but performance never improved. He was paying more each time, with no real results, so he knew it was time to switch.
“The tipping point for me was paying a ridiculous amount for server costs when all I needed to do was adjust my plan to absorb the traffic spikes.”
“This was after two years of my site being riddled with connectivity issues due to their staff not caring about their customer, who were pleading for them to figure something out to keep my site online. That and the fact that they just saw me as another customer. Customer = $$$.”
The Solution: Managed hosting that’s fast, reliable, and built for growth
After two years of struggling with inconsistent uptime, unhelpful support, and rising server costs, Kevin went looking for a better hosting option.
Through his own research, Kevin came across Kinsta, and the promise of a fully managed platform stood out immediately.
“Remember, I was new to this whole game, and the idea that someone could just help whenever I needed it most really struck a chord with me.”
That instinct paid off. Over eight years later, KnowTechie continues to rely on Kinsta for the same reason they signed on in the first place: reliable performance, helpful support, and tools that just work.
What made Kinsta stand out
1. Isolated infrastructure and global CDN delivery for faster load times
Kinsta runs on Google Cloud Platform’s Premium Tier network using the fastest C2 and C3D machines. Additionally, each site gets its own isolated container, so server resources aren’t shared and traffic spikes never slow things down — there’s no “shared server strain” to worry about.
With built-in Cloudflare Enterprise, features like Edge Caching and a global CDN keep KnowTechie’s site loading fast and running smoothly across the globe.
“Kinsta’s performance has cut our load times dramatically, reducing our bounce rate and keeping readers engaged.”
2. SLA-backed 99.9% uptime
Kevin’s team covers fast-moving tech news, so the site needs to stay online, especially during major product launches or traffic spikes.
With Kinsta’s 99.9% SLA-backed uptime and strong security features like DDoS protection, hardware firewalls, and uptime monitoring, KnowTechie stays fast and reliable when it matters most.
“We can’t afford downtime, especially when covering major tech events or product launches. Kinsta’s 99.9% uptime guarantee isn’t just marketing talk – they’ve delivered consistently.”
Kinsta offers a reliable platform with a wide variety of security measures, such as DDoS detection, hardware firewalls, uptime monitoring, a Malware Security Pledge, and an SLA-backed uptime guarantee. The latter has proved to be one of the most important benefits for Kevin.
3. Daily backups with one-click restores
Kinsta automatically backs up every site every 24 hours (or more often, if needed) and makes it easy to restore with one click. That’s been a lifesaver when testing plugins or rolling out updates.
“We didn’t expect this to be so crucial, but having daily backups with one-click restoration has saved us multiple times when testing new plugins or making site changes.”
4. Expert WordPress support available 24/7
From the beginning, Kinsta’s support team made a clear difference. Every chat connected Kevin with someone who understood WordPress and could actually help. The human element was the biggest differentiator for him.
“They have folks on their team who really care about their job, which shows in their support chats. I can’t stress enough how important this is because, as site owners, we put a lot of trust into our hosting providers, and having folks who are knowledgeable and good at their job goes a long way.”
The Result: 99.9% uptime and overall better performance even during peak times
“What surprised us most was how much time we’ve saved not dealing with hosting issues. Before Kinsta, we were spending hours each month troubleshooting server problems instead of creating content.”
As its hosting alliance with Kinsta continued, KnowTechie went on to thrive, and its growth and advancement were unstoppable.
Kevin delivered some impressive stats to reflect on the massive improvement the site has gone through:
Up to 68% faster load times, 34% lower bounce rates
After moving to Kinsta, KnowTechie cut their page load times from 3.2 seconds to under 1 second. That change alone led to a 34% drop in bounce rate, helping more readers stick around and explore the site.
Better performance led to better visibility
Switching to Kinsta helped KnowTechie improve its Core Web Vitals from mostly red and yellow to all green. That shift played a big role in a 28% year-over-year increase in search visibility.
15 hours a month freed up for content creation
Kevin and his team no longer spend hours dealing with hosting issues. With things running smoothly in the background, they’ve saved more time month-to-month, which has allowed them to focus on the blog.
“The backend performance improvements have also saved us roughly 15 hours per month in admin time that we previously spent troubleshooting hosting issues – time we now use to create more content.”
99.9% uptime, even during massive traffic spikes
As Kevin shared, big product launches like this usually bring in tens of thousands of visitors.
During the PS5 launch, KnowTechie saw a massive traffic spike in just 2 hours. The site handled it without slowing down or going offline, something that wouldn’t have been possible with its previous host.
“We published a major review that got picked up by several larger outlets, sending about 45,000 visitors to our site within a 2-hour window. With our previous host, this would have crashed the site. With Kinsta, the pages loaded just as fast as they would on a normal traffic day.”
For Kevin, moving to Kinsta meant fewer distractions and fewer things to worry about day-to-day. Kinsta is proud to contribute to KnowTechie’s mission of delivering no-fluff tech news to techies and non-techies alike!
Kinsta eliminated all our hosting headaches with blazing-fast speeds and rock-solid reliability, letting us focus on creating content instead of babysitting servers.
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