SFTP

To ensure your data remains safe and encrypted, we only support SFTP connections at Kinsta.

FTP Clients

If you don’t already have an FTP client installed on your computer, we recommend one of the following:

FTP Settings

You’ll need to configure your FTP client with the following settings, which can be found in MyKinsta under WordPress Sites > sitename > Info:

  • Connection type: SFTP (not regular FTP)
  • Address/URL/Hostname: Found in MyKinsta under WordPress Sites > sitename > Info
  • Username: Found in MyKinsta under WordPress Sites > sitename > Info
  • Password: Found in MyKinsta under WordPress Sites > sitename > Info
  • Port: Varies from site to site, found in MyKinsta under WordPress Sites > sitename > Info
SFTP details in MyKinsta.
SFTP details in MyKinsta.

Some FTP clients may default to FTP as the connection type, so be sure SFTP is selected as the connection type. If you don’t, you might see an error similar to:

Cannot establish FTP connection to an SFTP server. Please select proper protocol.

Download FTP Settings

Rather than manually inputting your FTP settings, you can download a configuration file that contains all of the settings required for the SFTP connection for FileZilla, Cyberduck, or Terminus. In MyKinsta, under WordPress Sites > sitename > Info > SFTP/SSH, click the download icon under FTP client config files.

Download a zip file of your FTP settings.
Download a zip file of your FTP settings.

This downloads a zip file that contains the following files:

  • .xml – This can be used to import the FTP settings into FileZilla. For support with the import, refer to FileZilla’s documentation.
  • .duck – This can be used with Cyberduck. If you open the file, it starts the Cyberduck application and creates the connection. If you need further support with this, refer to Cyberduck’s documentation.
  • .csv – This can be used to import the FTP settings into Terminus. For support with the import, refer to Terminus support.

Change the SFTP/SSH Password

If you want to update the SFTP/SSH password, hover over the password and click Generate new SFTP password.

Generate a new SFTP/SSH password for your WordPress site.
Generate a new SFTP/SSH password for your WordPress site.

Copy and paste the new password into your FTP client as needed.

Client Examples

Here are a few examples of settings in FTP clients.

Cyberduck

SFTP details in Cyberduck.
SFTP details in Cyberduck.

WinSCP

SFTP settings in WinSCP.
SFTP settings in WinSCP.

FileZilla

FileZilla Quick Connect
FileZilla Quick Connect

Transmit

SFTP settings in Transmit.
SFTP settings in Transmit.

More Information

SFTP is a secure way to connect to your website files and the only supported file transfer protocol at Kinsta. For more details about how SFTP is more secure, be sure to check out the difference between FTP and SFTP.