Support questions

Can I Request a Second Migration for My Site?

Can I Restart PHP On My WordPress Site?

Disaster Recovery – How Kinsta Keeps Your Data Safe

Do you have a status page?

Do You Offer Direct Database Access?

Do you offer SFTP?

Do you support HTTP/2 (HTTP2)?

Does Kinsta Keep Your Website Files and Database in the Data Center You Choose?

Google Cloud Data Center Locations

Guaranteed Uptime

How Do I Change My SFTP Password?

How to Add a Domain Pointing to Multiple IP Addresses

How to Add DNS Records in Kinsta DNS

How to Add MailChannels to Your SPF TXT Record

How To Contact Support

How to Create a Company

How to Create a WordPress Multisite Network

How to Enable ionCube Loader in MyKinsta

How to Enable Kinsta’s Cloudflare Integration for an Existing Domain

How to Enable Two-Factor Authentication (2FA) for MyKinsta

How to Enable WordPress Debug Mode in MyKinsta

How To Fix Cloudflare Errors 520 and 521

How To Identify and Block an IP Address

How to Label Sites in MyKinsta

How to Make an External Backup of Your WordPress Site

How to Manage MyKinsta Notifications

How to Migrate to Kinsta with the Migrate Guru Plugin

How to Migrate to Kinsta with the WordPress Duplicator Plugin

How To Point A Record With Third-Party DNS

How To Point Your Name Servers to Kinsta DNS

How to Rename a Site in MyKinsta

How to Restore a WordPress Backup to Staging

How to Use Git at Kinsta

How to Use IP Geolocation With Your WordPress Site at Kinsta

How to Use MyKinsta Analytics to Troubleshoot Issues on Your Site

How to Use the Kinsta APM Tool (Open Beta)

How to Write a Cron Job and Manage Server Crons at Kinsta

htpasswd Tool – How to Password Protect Your WordPress Site

I Can’t Connect via SSH or SFTP – Delete SSH known_hosts

Kinsta Go Live with Your Website Checklist

Kinsta Multilingual Support and Hours (Hosting, Sales, Billing, MyKinsta)

Kinsta Must Use (MU) Plugin

Manually Installing WordPress

Multisite Domain Mapping

MyKinsta Search and Replace Tool

Push Staging Site To Live

Scope of Support

Transactional Email – Can I Send Email From My WordPress Website?

Why We Don’t Offer Phone Support

Will You Host My Email?