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Support questions

Add htpasswd Protection to Your WordPress Site

Can I Request a Second Migration for My Site?

Direct Database Access at Kinsta

Disable WordPress Maintenance Mode

Disaster Recovery – How Kinsta Keeps Your Data Safe

Do you have a status page?

Do you offer SFTP?

Do you support HTTP/2 (HTTP2)?

Does Kinsta Keep Your Website Files and Database in the Data Center You Choose?

Email Hosting

Enable ionCube Loader in MyKinsta

Fixing a 502 Bad Gateway Error

Fixing a 504 Gateway Timeout Error

Google Cloud Data Center Locations

How Kinsta Migrates Dynamic WordPress Sites (Ecommerce, Community, and Membership)

How to Add a Domain Pointing to Multiple IP Addresses

How To Change Your SFTP Password

How To Contact Kinsta Support

How to Create a WordPress Multisite Network

How to Enable Kinsta’s Cloudflare Integration for an Existing Domain

How to Enable WordPress Debug Mode in MyKinsta

How To Fix Cloudflare Errors 520 and 521

How To Identify and Block an IP Address

How to Label Sites in MyKinsta

How to Make an External Backup of Your WordPress Site

How to Rename a Site in MyKinsta

How to Use Git at Kinsta

How to Use IP Geolocation With Your WordPress Site at Kinsta

How to Use MyKinsta Analytics to Troubleshoot Issues on Your Site

How to Write a Cron Job and Manage Server Crons at Kinsta

I Can’t Connect via SSH or SFTP – Delete SSH known_hosts

Kinsta Go Live with Your Website Checklist

Kinsta Multilingual Support and Hours

Kinsta Must Use (MU) Plugin

Manage MyKinsta Notifications

Manually Installing WordPress

Migrate to Kinsta With the Duplicator Plugin

Migrate to Kinsta With the Migrate Guru Plugin

Multisite Domain Mapping

MyKinsta Search and Replace Tool

Plugin and Theme Management in MyKinsta

Push Staging Site To Live

Request a Migration

Restart PHP

Restore a WordPress Backup to Staging

Scope of Support

Technical FAQ

Transactional Email – Can I Send Email From My WordPress Website?

Troubleshooting WordPress Performance

Why We Don’t Offer Phone Support

WordPress Debugging