In order to process payments, we ask you to input your payment details. Your payment details are never stored on our servers, they are forwarded immediately to Stripe, our credit card processing company. Stripe is one of the most secure payment providers in the industry.

Important

Credit card payments are managed by our UK branch, Kinsta Ltd. If your credit card is set up to decline all international transactions this could result in your payment failing. Make sure to allow transactions from the UK so your card isn’t declined.

How to Add Your Credit/Debit Card

To add a credit/debit card go to the MyKinsta and click on “Company” on the left-hand side. Click on “Payment Method” in the tabbed section and then click on “Add Payment Method.”

Manage your payment methods.

Manage your payment methods.

A form will be displayed which you can use to fill out your payment details. Your CVC number is a three-digit number found on the back of your card. If you have an American Express card the CVC is a four-digit number on the front of your card. Click “Add Credit Card.”

Add your credit card.

Add your credit card.

After a few moments, your card will then show up on the billing dashboard. If you only have one card it will automatically be assigned as your default payment method.

A new credit card in MyKinsta.

A new credit card in MyKinsta.

You can add multiple cards, but our payment system will only charge your primary/default card. You can change your default card at any time from the “Payment Method” tab by clicking “Update” on a card selecting the “Set this card as default” option.

How to Add a Cross-Border Credit Card

If you would like to use a cross-border credit card in MyKinsta, you may need to input your zip code without letters. For more information on how to add a cross-border credit card, refer to our guide here.

Check out more details on how to update a card and what to do about failed payment statuses on invoices.


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