DevKinsta install error

DK0001

Description

During certain actions (DevKinsta installation, site creation, site import from MyKinsta, etc.), DevKinsta checks the currently available disk space. If there is not enough disk space on your local machine, you will see this error.

Solution

Free up disk space on your computer, and repeat the action that caused the initial error.

DK0002

Description

During certain actions (DevKinsta installation, site import from MyKinsta, etc.), DevKinsta checks for a stable Internet connection. If your local machine is not connected to the Internet, you will see this error.

Solution

Ensure your computer is connected to the Internet, and repeat the action that caused the initial error.

DK0003

Description

DevKinsta couldn’t install Docker Desktop.

Solution

Ensure your computer is aligning to system requirements and try to install Docker Desktop manually. After you finished the Docker Desktop installation, try to restart DevKinsta.

DK0004

Description

DevKinsta couldn’t start Docker Desktop.

Solution

Please try to start Docker Desktop manually and after that restart DevKinsta.

DK0005

Description

DevKinsta couldn’t create Docker containers.

Solution

Restart Docker Desktop manually and after that, restart DevKinsta.

DK0006

Description

DevKinsta couldn’t load the required Docker images.

Solution

Please check your internet connection. If It is stable, please try to restart DevKinsta.

DK0007

Description

DevKinsta couldn’t download Docker Desktop.

Solution

First, check your internet connection. If It is stable, please try to restart DevKinsta.

DK0008

Description

DevKinsta couldn’t find Docker’s IP address.

Solution

Please try to restart Docker Desktop manually, and after that, restart DevKinsta.

DK0009

Description

DevKinsta couldn’t start Docker containers.

Solution

Please try to stop DevKinsta related Docker containers, and after that, restart DevKinsta.

docker kill devkinsta_fpm && docker kill devkinsta_nginx && docker kill devkinsta_adminer && docker kill devkinsta_db && docker kill devkinsta_mailhog

DK0010

Description

DevKinsta couldn’t load the required Docker images.

Solution

Please check your internet connection. If It is stable, please try to restart DevKinsta.

DK0011

Description

You may see this error if DevKinsta is unable to the Kinsta API.

Solution

First, check your Internet connection to see if there are any issues. If not, try again later in case the issue is on the MyKinsta API side.

DK0012

Description

You may see this error if DevKinsta is unable to the Kinsta API due to a timeout.

Solution

First, check your Internet connection to see if there are any issues. If not, try again later in case the issue is on the MyKinsta API side.

DK0013

Description

You may see this error if DevKinsta receives a bad request error from the Kinsta API.

Solution

Please report this error to the DevKinsta Community Forum.

DK0014

Description

You may see this error if DevKinsta receives an unauthorized request error from the Kinsta API.

Solution

Go to the DevKinsta setting pages, and try logging in to your MyKinsta account again. Afterward, retry the process.

DK0015

Description

You may see this error if DevKinsta encounters a MyKinsta permissions error when accessing the Kinsta API.

Solution

Go to your MyKinsta profile, and ensure you have the necessary site permissions.

DK0016

Description

You may see this error if DevKinsta receives a 404 error from the Kinsta API.

Solution

Please report this error to the DevKinsta Community Forum.

DK0017

Description

You may see this error if DevKinsta encounters a “too many requests” error from the Kinsta API. This error occurs when the Kinsta API is called too frequently.

Solution

Wait a few minutes, and try the action again.

DK0018

Description

You may see this error if DevKinsta is unable to delete a site due to incorrect permissions to perform the deletion action.

Solution

Windows macOS
Try to delete the site again, and approve the Windows confirmation dialog. Try to delete the site again, and provide your correct password when prompted by macOS.

DK0019

Description

You may see this error if DevKinsta is unable to update the Nginx configuration file.

Solution

First, try restarting DevKinsta and recreating the site. If that does not work, check the sites.ini file in your projectFolder/kinsta folder with a text editor, and remove any duplicate entries.

DK0020

Description

You may see this error if DevKinsta is unable to create the MySQL database. The database name is derived from the site name. This error occurs if the database name is not valid.

Solution

Try to recreate the site with a different name. If that does not work, try restarting DevKinsta.

DK0021

Description

You may see this error if DevKinsta is unable to install WordPress.

Solution

Try to restart DevKinsta, and recreating the site.

DK0022

Description

During site creation, DevKinsta couldn’t update the hosts file. You may see this error if DevKinsta is unable to update the computer’s hosts file.

Solution

Windows macOS
Try recreating the site, and approve the Windows confirmation dialog. Try recreating the site, and provide your correct password when prompted by macOS.

DK0023

Description

You may see this error if DevKinsta is unable the store the security certificate in the macOS Keychain.

Solution

Try to recreate the site, and ensure you provide the correct password to the macOS dialog prompt.

DK0024

Description

You may see this error if DevKinsta is unable to store the security certificate in the Windows certificate manager.

Solution

Try to recreate the site, and ensure you provide the correct password to the Windows confirmation dialog.

DK0025

Description

You may see this error if DevKinsta is unable to pull a site from Kinsta.

Solution

Restart DevKinsta, re-login to your MyKinsta account in DevKinsta settings, and try to pull the site again.

DK0026

Description

You may see this error if DevKinsta is unable to push a site from Kinsta.

Solution

Restart DevKinsta, re-login to your MyKinsta account in DevKinsta settings, and try to push the site again.

DK0027

Description

You may see this error if there is a missing hosts file entry. In this case, you won’t be able to open this site via domain name.

Solution

Click on the “Fix this” button.

DK0028

Description

You may see this error if you don’t grant permission for the hosts file modification.

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Solution

Retry the process and provide the required permission.

DK0029

Description

You may see this error if, during site pull, DevKinsta is unable to create a MySQL dump on the remote server.

Solution

Try it again later. If It still doesn’t help, please reach out to us on our support forum.

DK0030

Description

You may see this error if you close DevKinsta during site creation.

Solution

Click on the retry button. If DevKinsta cannot recreate the site, please try to delete and recreate the site.

DK0031

Description

You may see this error if port 80 is used.

Solution

Please try to close the process which is using port 80.

find & kill process on macOS

# find & kill processes which are using port 80
sudo lsof -i tcp:80 | grep LISTEN | awk '{print $2}' | xargs kill -9

find & kill process on Windows

# find processes which are using port 80
netstat -ano | findstr :80

# kill process by PID. replace "<PID>" with result from the above command.
taskkill /PID <PID> /F

DK0032

Description

You may see this error on Windows if WSL2 is not installed or enabled.

Solution

Restart DevKinsta to initiate the WSL2 installation automatically. If DevKinsta is unable to install WSL2, you can download it directly from Microsoft as well.

DK0033

Description

This error occurs when DevKinsta is unable to connect to the MySQL database.

Solution

Follow the steps below to resolve this error.

  1. Export your site’s database with Adminer. (optional)
  2. Close DevKinsta.
  3. Run this command in terminal – docker container rm devkinsta_db && docker volume rm devkinsta_db_data.
  4. Start DevKinsta.
  5. Import the database with Adminer. (optional)

DK0034

Description

This error occurs when a computer restart is required.

Solution

Restart the computer and launch DevKinsta.

DK0035

Description

This error occurs on Windows if DevKinsta is unable to download WSL2 during the installation process.

Solution

Restart DevKinsta to start the WSL2 download again.

DK0036

Description

This error occurs if the Windows Subsystem for Linux (WSL2) feature is not enabled.

Solution

Enable WSL2 by following Microsoft’s documentation.

DK0040

Description

You may see this error when DevKinsta tries to renew the ssh key during site import.

Solution

First, check your Internet connection to see if there are any issues. If not, try again later in case the issue is on the MyKinsta API side.

DK0044

Description

You may see this error when DevKinsta tries to create a local certificate on the system for your site.

Solution

Try to recreate the site, and ensure you provide the correct password to the Linux dialog prompt.

DK0045

Description

You may see this error when DevKinsta tries to create a local certificate but the verification process fails due to an already existing or certificate in the database.

Solution

For advanced users: try to find and manually delete the corresponding certificates from your database located at “home/yourusername/.pki/nssdb/cert9.db”

DK0046

Description

You may see this error when DevKinsta tries to install missing packages that are necessary to create and manage certificates on your Linux system.

Solution

Open a terminal window and run sudo apt update, then retry the SSL creation in DevKinsta. You can also try to manually install the necessary packages by running sudo apt install libnss3-tools or combining to two commands and run sudo apt update && apt install libnss3-tools. To check whether the install was successful, run certutil in the terminal and check the output.

DK0047

Description

You may see this error when DevKinsta wants to overwrite the sites.ini file in your DevKinsta root Folder.

Solution

Go to your root DevKinsta folder and go to the “kinsta” folder. Delete the sites.ini file then start DevKinsta.