When adding and pointing a domain to your site or adding a domain to your Application in MyKinsta, under certain circumstances, you may see a warning that the domain has an existing zone record at Cloudflare, and continuing may cause your site to go offline.
If you’re sure that you do not need to remove the existing zone record at Cloudflare, you can choose to continue without removing it.
If you do need to remove the existing zone record at Cloudflare, this is the message you can send to them, replacing YOURDOMAIN.com with your actual domain name.
I am writing to you about the domain YOURDOMAIN.com.
My host, Kinsta, has detected an old, unused Cloudflare DNS zone for my domain. Would you please remove it from your system?
I confirm that I have access to DNS for the domain and am willing to add a TXT record to prove domain ownership. Please send the TXT record you would like me to use.
If you’re not sure whether or not you need to remove the existing zone record, contact our Support Team, and we will review your setup and let you know how to proceed.