To ensure your data remains safe and encrypted, we only support SFTP connections at Kinsta.
FTP Clients
If you don’t already have an FTP client installed on your computer, we recommend one of the following:
- Cyberduck (Free — macOS or Windows)
- WinSCP (Free — Windows)
- FlashFXP (Premium — Windows)
- Transmit (Premium — macOS)
FTP Settings
You’ll need to configure your FTP client with the following settings, which can be found in MyKinsta under Sites > sitename > Info:
- Connection type: SFTP (not regular FTP)
- Address/URL/Hostname: Found in MyKinsta under Sites > sitename > Info
- Username: Found in MyKinsta under Sites > sitename > Info
- Password: Found in MyKinsta under Sites > sitename > Info
- Port: Varies from site to site, found in MyKinsta under Sites > sitename > Info

Some FTP clients may default to FTP as the connection type, so be sure SFTP is selected as the connection type. If you don’t you might see an error similar to:
Cannot establish FTP connection to an SFTP server. Please select proper protocol.
Client Examples
Here are a few examples of settings in FTP clients.
Cyberduck

WinSCP

FlashFXP

Transmit
