New Relic is a monitoring tool that gives you detailed performance breakdowns on a granular level. We use New Relic tracking internally to keep tabs on all websites on our network and react speedily to any issues before they cause problems.

The system comes with two caveats:

  1. New Relic will only allow one license key at a time which means if you use your own, we’ll lose the ability to monitor your site. In other words, you can’t have two New Relic scripts running on your domain at the same time.
  2. New Relic can slow down your website due to the fact that it adds JavaScript on the front-end. If our support team is debugging your site with our New Relic account, we will turn it off after six hours to help ensure your site is not adversely affected for an extended period of time.

If you want to monitor your own website or need ongoing access to New Relic data, then you will want to purchase your own license key. There are no limitations when using your own license key.

New Relic Plan Tiers

New Relic has four tiers of plans – Free, Standard, Pro, and Enterprise.

Free Tier

The free tier of New Relic has several limitations. First, free users only have access to New Relic’s “Telemetry Data Platform”, a unified dashboard for collecting, analyzing, and taking action on events and log data. Free users are also limited to 100 GB of data ingestion (the amount of data recorded by New Relic’s infrastructure) per month. Once the 100 GB limit is reached, subsequent data ingestion is billed at $0.25/GB.

The important thing to note is that free plan users do not have access New Relic’s APM product, which is needed to provide detailed monitoring data and stack traces for WordPress sites. To use New Relic APM, you’ll need to sign up for the $99/month Standard plan.

Standard Tier

New Relic’s Standard tier includes all the features of the Free tier, and includes other monitoring products like APM (application performance monitoring), infrastructure monitoring, digital experience monitoring, log monitoring, serverless monitoring, and more. Standard tier user also have access to New Relic community support and standard data retention. For troubleshooting WordPress sites, we recommend using the included APM in New Relic’s Standard tier.

Pro Tier

The Pro tier builds on New Relic’s Standard tier offering and adds SAML-based authentication, technical support via tickets, New Relic Edge, extended data retention, a product SLA, and more.

Enterprise Tier

Finally, New Relic’s Enterprise tier includes everything in the Pro tier with the addition of automated user management, chat and phone-based technical support, a dedicated technical account manager, and more.

Get a New Relic License Key

As we mentioned earlier, you’ll need access to New Relic’s Standard tier in order to use the APM. For new users, New Relic offers a 30-day free trial. Below are instructions on how to set up your own New Relic Application Performance Monitoring (APM) license key, which you can then add in the MyKinsta dashboard.

Sign up for a New Relic account, click on the user dropdown menu in the top right corner of the page, and select “Account Settings”.

New Relic account settings.

New Relic account settings.

Your New Relic license key can be found on the right hand side of the “Account Settings” page under “License Key”.

New Relic license key.

New Relic license key.

Add New Relic Tracking in MyKinsta

To add your New Relic license key to MyKinsta follow the steps below.

Log in to the MyKinsta dashboard. Go to your site’s “Tools” page and click Start Monitoring under “New Relic Monitoring”.

Start New Relic monitoring for WordPress.

Start New Relic monitoring for WordPress.

On the “Start New Relic Monitoring” modal, input your New Relic license key and click Start Monitoring.

Add New Relic license key.

Add New Relic license key.

Monitor Your WordPress Site with New Relic

After adding your license key in MyKinsta, you’ll be able to view performance data for your WordPress site in New Relic. In your New Relic dashboard, go to the “Entity Explorer” tab. On this page, you should see your WordPress site. In the screenshot below, you can see “kinstalife”, which is the name of our Kinsta site.

New Relic entity explorer.

New Relic entity explorer.

After clicking on “kinstalife”, we can see the associated APM data In New Relic.

New Relic performance monitoring.

New Relic performance monitoring.

To learn more about how to use New Relic to troubleshoot performance bottlenecks on your WordPress site, we suggest checking out the tutorials below.

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