With Kinsta’s site transfer tool, you can easily move a site from your company account to another company. There are several reasons why you may need to do that.
- You’re a WordPress agency that needs to hand off a site to a client’s personal Kinsta account.
- You’re a business owner who wants to transfer a site to a WordPress management company for routine maintenance.
- You are moving on to another project and want to transfer your site to a third party.
To transfer any sites under your company account in MyKinsta to another company account, follow the steps below.
Step 1 – Find the Company ID of the Destination Company
In order to transfer a site to another company in MyKinsta, you must be a company owner or company administrator. To start the transfer process, find the company ID of the destination company. The company ID can be found in the MyKinsta dashboard under Company > Billing Details > Kinsta Company ID.
If you do not have MyKinsta access to the destination company, we recommend getting in touch with the company directly to get the company ID.
To preserve the privacy of our clients, our support team is unable to provide you with the company ID of the destination company.
Step 2 – Initiate the Site Transfer as the Source Company
The next step is to initiate the site transfer from the source company, which is your company.
To do this, navigate to Sites > Info in the MyKinsta dashboard and click the TransferSite button.
Next, paste the company ID of the destination company in the field labeled Kinsta company ID to transfer to.
If you are using KinstaDNS for a domain assigned to the site being transferred, we recommend moving that as well. Therefore, you should select the relevant domain(s) under Transfer KinstaDNS Settings first and click the Next button to proceed to the confirmation page.
To confirm the site transfer, type the site name and click the TransferSite button.
Next, the destination company will have to confirm the site transfer. In your dashboard (the source company), the site will appear as Pending transfer for the company owner and company administrator(s).
Until the site transfer is accepted by the destination company, you can revoke the transfer in Sites > Info.
If a site transfer request is not accepted by the destination company within 72 hours, the request will be automatically canceled.
Step 3 – Finalize the Site Transfer with the Destination Company
After you’ve initiated the site transfer, the company owner and company administrator(s) of the destination company will receive a notification email.
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Here’s how things look on their end.
In the destination company’s MyKinsta dashboard, the site being transferred will appear as an Incoming transfer.
Clicking on the Accept Transfer button in the notification email they receive will bring the company owner and company administrator(s) of the destination company — for example, one of your clients — to their MyKinsta dashboard.
To finalize the site transfer they should click on the Accept Transfer button in MyKinsta. If they do not want to accept your request, they can dismiss it by clicking on Reject Transfer instead.
If the destination company’s plan does not have enough site or KinstaDNS slots to receive the incoming site, they’ll be prompted to upgrade the plan after accepting the transfer.
If they click Cancel without rejecting the transfer, they will still be able to accept it within 72 hours.
After the site transfer is accepted, you — as the source company’s company owner and company administrator(s) — will receive a notification email.
Check this guide if you need to transfer company ownership.
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