With Kinsta’s site transfer tool, you can easily move a site from your company account to another company. There are several reasons why you may need to do that.

  1. You’re a WordPress agency that needs to hand off a site to a client’s personal Kinsta account.
  2. You’re a business owner who wants to transfer a site to a WordPress management company for routine maintenance.
  3. You are moving on to another project and want to transfer your site to a third party.

To transfer any sites under your company account in MyKinsta to another company account, follow the steps below.

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Step 1 – Find the Company ID of the Destination Company

In order to transfer a site to another company in MyKinsta, you must be a company owner or company administrator. To start the transfer process, find the company ID of the destination company. The company ID can be found in the MyKinsta dashboard under Company > Billing Details > Kinsta Company ID.

Kinsta Company ID in the MyKinsta dashboard.

Kinsta Company ID in the MyKinsta dashboard

If you do not have MyKinsta access to the destination company, we recommend getting in touch with the company directly to get the company ID.

Important

To preserve the privacy of our clients, our support team is unable to provide you with the company ID of the destination company.

Step 2 – Initiate the Site Transfer as the Source Company

The next step is to initiate the site transfer from the source company, which is your company.

To do this, navigate to Sites > Info in the MyKinsta dashboard and click the “Transfer Site” button.

Transfer your Kinsta site to another company.

Transfer your site to another company.

Next, paste the company ID of the destination company in the field labeled “Kinsta company ID to transfer to”.

If you are using KinstaDNS for a domain assigned to the site being transferred, we recommend moving that as well. Therefore, you should select the relevant domain(s) under “Transfer KinstaDNS Settings” first and click the “Next” button to proceed to the confirmation page.

Input the destination company ID and KinstaDNS domains.

Input the destination company ID and KinstaDNS domains.

To confirm the site transfer, type the site name and click the “Transfer Site” button.

Confirm your site transfer.

Confirm your site transfer.

Next, the destination company will have to confirm the site transfer. In your dashboard (the source company), the site will appear as “pending transfer” for the company owner and company administrator(s).

A site pending transfer to another company.

A site pending transfer to another company.

Until the site transfer is accepted by the destination company, you can revoke the transfer in Sites > Info.

Cancel a site transfer in the MyKinsta dashboard.

Cancel a site transfer in the MyKinsta dashboard.

Important

If a site transfer request is not accepted by the destination company within 72 hours, the request will be automatically canceled.

Step 3 – Finalize the Site Transfer with the Destination Company

After you’ve initiated the site transfer, the company owner and company administrator(s) of the destination company will receive a notification email.

Here’s how things look on their end.

In the destination company’s MyKinsta dashboard, the site being transferred will appear as an “incoming transfer”.

Incoming site transfer in the destination company’s dashboard.

Incoming site transfer in the destination company’s dashboard.

Clicking on the “Accept Transfer” button in the notification email they receive will bring the company owner and company administrator(s) of the destination company — for example one of your clients — to their MyKinsta dashboard.

To finalize the site transfer they should click on the “Accept Transfer” button in MyKinsta. If they do not want to accept your request, they can dismiss it by clicking on “Reject Transfer” instead.

Accept the incoming site transfer request.

Accept the incoming site transfer request.

If the destination company’s plan does not have enough site or KinstaDNS slots to receive the incoming site, they’ll be prompted to upgrade the plan after accepting the transfer.

Transferring your site has never been easier ✨Read this guide to learn how to send your work to clients with the touch of a button ⬇ Click to Tweet

If they click “Cancel” without rejecting the transfer, they will still be able to accept it within 72 hours.

A plan upgrade may be needed to accommodate a site transfer.

A plan upgrade may be needed to accommodate a site transfer.

After the site transfer is accepted, you —  as the source company’s company owner and company administrator(s) — will receive a notification email.

Check this guide if you need to transfer company ownership.


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