At Kinsta, we offer an uptime guarantee backed by our Service Level Agreement (“SLA”). Each site runs in a single Linux container, with the database running as a service within the site container. We do not run multiple load-balanced instances of each site. If you’d like to learn more, check out our article about our Kinsta architecture.

Uptime Monitoring

We monitor the uptime of all sites on our platform. If our monitoring detects that a site isn’t loading, our engineers respond quickly to get service restored to the site.

Some scenarios that may interfere with our uptime monitoring include: