At Kinsta, every site on our platform runs in a single Linux container and the site database runs as a service within the site container. We do not run multiple load-balanced instances of each site. Learn more about Kinsta’s architecture.

Thanks to the flexibility afforded by the use of a container-based infrastructure, proactive load management by our Engineering team, and the use of a best-in-class cloud provider in Google Cloud, we are able to offer an SLA-backed 99.9% uptime guarantee.

Circumstances That Block Uptime Monitoring

In order to ensure we meet our uptime guarantee, we monitor every site on our platform for uptime. When one of our uptime monitors fails our Engineers respond immediately and work to restore service to the site. However, there are a few scenarios where our ability to monitor uptime may be limited:

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