Kinsta offers 24/7 support via our online messaging system, which is always one click away in your dashboard. Our team of engineers are developers, contribute to WordPress core, and use WordPress on a daily basis. As a result, the expertise of our support department is second to none. You’ll always have a knowledgeable team member on the other end.

Support work often requires careful, focused thought and investigation. Keeping support solely online allows us to better help you troubleshoot your website in a speedy and more efficient manner, as our engineers are able to focus all of their energy on solving your support concerns with the fewest number of distractions and interruptions possible. This, in turn, means that your support requests are ultimately resolved faster. We believe it wouldn’t be possible to provide the same effective assistance over the phone.


Live chat support

Here are a few additional reasons why:

By focusing on online support channels, we can scale our support and dedicate resources to continually improve and innovate our all-in-one hosting platform. But don’t just take our word for it, check out feedback from happy Kinsta clients.

Kinsta provided the best-in-class performance while reducing our teams dependency on DevOps support — Kinsta’s support team is second to none.
Jake Martin
Jake Martin, Sr. Mgr Web Architect, Intuit
Our agency has worked with all the major hosting platforms. Kinsta is crazy fast and the support is stellar! We moved all our clients to Kinsta and haven’t looked back.
Brent Martel
Brent Martel, inklinemedia
Just finished switching our website to Google Cloud infrastructure at Kinsta, Super fast and fantastic customer support!
Thank you Kinsta for my super fast hosting and much happier clients. Plus, your customer service is absolutely priceless!
Kase Dean
Kase Dean

If you enjoyed this tutorial, then you’ll love our support. All Kinsta’s hosting plans include 24/7 support from our veteran WordPress developers and engineers. Chat with the same team that backs our Fortune 500 clients. Check out our plans