Kinsta offers customers a lot more than just high-end WordPress hosting. We want your business to succeed and a lot of that starts with turning your WordPress site into a well-oiled machine. Let us handle your website and you can focus on building your business. Read more below about what our managed hosting services include.
Managed Hosting Services Included
Our managed WordPress offering includes automatic updates of security patches, speed tuning (including performance reviews & caching), daily backups (both files & DB w/ 14-day retention), and full security. For updates, simply let us know that you want us to handle those for you and we’ll take care of them going forward. We make this piece optional (unlike other hosts) since we know forced updates can cause issues at times.
To elaborate on security we’re talking free hack fixes, blocking code injection and DDoS attacks, daily malware/spyware scanning, and pretty much anything else required to keep your site safe. For caching, we’re referring to both full page and object caching server-side. That means caching plugins are no longer necessary.
In addition, we’re responsible for uptime including infrastructure & OS level configurations. We’re also happy to give advice and notifications on WordPress level problems related to site performance. When a performance issue is not related to WordPress, we DO dig deeper to try and figure out the root cause. However, it’s not our responsibility to solve it since it’s outside the scope of our offering.
What We Don’t Do
The things we don’t include are custom design/programming, which are best left to our agency partners. That means we don’t take on the task of writing PHP code, creating or editing custom functions for plugins/themes, integrating or fixing external services, fixing issues related to bad themes or plugins, or website content updates. Please read our scope of support article in regards to finer details on what we don’t do.
If you need a recommendation on an agency specializing in WordPress, please reach out and we’ll try to help point you in the right direction based on budget, scope, and your geographical location. In summary, you still need a web developer and designer, but we take some of the burden off them and you no longer need a system administrator.